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First post so...go easy ;-)
Today I placed this bet
200GBP Double
Steinbeck
Rick Van Winkle
I wrote on the slip that 7/4 was the price for RVW.
I asked for the current price for Steinbeck. I was given 13/8.
The bet was scanned and then the lady said "oops...I hadn't give you 13/8 there I will put it on now" she did so and re-scanned the bet.
As you know Steinbeck returned at 5/4.
They are claiming the SP - I have the slip which says 13/8
Having had to go back twice I was asked to ring customer services...been there done that...I asked for area manager to be told he can't make it until morning. Security have looked into it and the decision is his. He can't make that until 10.30am tomorrow !
Now...if this was a one off I may well have not been as angry as I am now. This is all the time. Can't pay out, "monitoring your activities"
Any advice would be welcome.
cheers
Today I placed this bet
200GBP Double
Steinbeck
Rick Van Winkle
I wrote on the slip that 7/4 was the price for RVW.
I asked for the current price for Steinbeck. I was given 13/8.
The bet was scanned and then the lady said "oops...I hadn't give you 13/8 there I will put it on now" she did so and re-scanned the bet.
As you know Steinbeck returned at 5/4.
They are claiming the SP - I have the slip which says 13/8
Having had to go back twice I was asked to ring customer services...been there done that...I asked for area manager to be told he can't make it until morning. Security have looked into it and the decision is his. He can't make that until 10.30am tomorrow !
Now...if this was a one off I may well have not been as angry as I am now. This is all the time. Can't pay out, "monitoring your activities"
Any advice would be welcome.
cheers
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Try Laying Like Maria on the Greyhound forum. He has helped a no. of punters get their dough.
Good luck
Good luck
You can send him a personal message (PM) on Dailyu Dogs. He's Haviton on there. You'll find one of the threads he started on page 2 of the Daily Greyhound Forum. Click on his name, then PM. (You'll need to register-free)
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