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General Betting
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Anyone else gone to France recently assuming that as it is part of the EU(=Common Market=open market in goods and services between members) and discovered that bets you've placed in UK or elsewhere could not be accessed? I recently did and could therefore not back some lays in the World Cup.
What I find totally reprehensible is this: The french govt's recent decision to ban BF from being used by anyone on French territory was announced by BF as a message on the Forum. That, as far as I am concerned, was that. Why did BF not send us customers an email warning??? We get betting offers every day so why not an important peice of information like this? Very poor Customer service I say.
[>o]
What I find totally reprehensible is this: The french govt's recent decision to ban BF from being used by anyone on French territory was announced by BF as a message on the Forum. That, as far as I am concerned, was that. Why did BF not send us customers an email warning??? We get betting offers every day so why not an important peice of information like this? Very poor Customer service I say.
[>o]
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Why did you have to go to France to back your lay?
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It's a pretty easy issue to solve - just sign up for a proxy server service, or use Gotomypc.
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don't you read betfairs terms and conditions everytime you log on, I thought we all did.
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Betfair Customer Services Joined: 22 May 02
On 6 April the French parliament passed a law relating to online gaming which came into effect on the 13th May, 2010. This law prevents us from allowing customers to access www.betfair.com and associated sites from France. We are considering our options for the future but in the meantime, as a result of this change in legislation, we can no longer accept bets from France or any of its territories. Please note that this restriction also applies to customers that may have accounts registered in a different location but attempt to use their Betfair account whilst they are visiting France. |