Forums

We want to share an important update with our Betfair Community users.

Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.

Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.

To share your feedback and experience, visit: https://support.betfair.com/app/home

General Betting

There is currently 1 person viewing this thread.
fundamentalist
24 Jun 10 15:36
Joined:
Date Joined: 03 Jun 04
| Topic/replies: 3,039 | Blogger: fundamentalist's blog
Hi

My laptop is refusing to boot up, having been fine yesterday.

Basically it goes through the POST sequence then just get a black screen with a cursor and nothing else.

I have run the diagnostics in the repair function and found nothing, it wont allow me to boot into safe mode (back to the black screen).

In system recovery it can't find a point in time to restore from (although i could swear its been backed up several times)

Am I right in assuming my only option now is a factory restall/windows clean re-install, and by doing so all files/data will be lost?

Is there anything else I can try before this (gonna lose 6-8 weeks of data entry to my database which will be a real ball ache)

Post your reply

Text Format: Table: Smilies:
Forum does not support HTML
Insert Photo
Cancel
sort by:
Show
per page
Replies: 16
By:
Escapee
When: 24 Jun 10 15:49
try and boot it up in safe mode with logging/verbose mode option and find out what driver is failing to load properly from the log file.

it is most likely the video driver ( corrupted on the HD )
By:
TwoTonTed
When: 24 Jun 10 15:50
Plain fundy, sounds well ferked to me. Dunno about where you live but there's a local guy to me (right geek) who enjoys taking on challenges like this, suggest you do a 'yellow pages' and find someone.
By:
Wedged
When: 24 Jun 10 15:55
http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/02b7e62c-ac58-479f-b5f8-9ef2b26f5294


http://social.answers.microsoft.com/Forums/en-US/vistarepair/thread/da4766ec-2654-4793-80c8-2a5d448b184f



Two very similar problems with a few pointers/solutions.  Graphics card/video driver mentioned a lot just like Escapee.
By:
fundamentalist
When: 24 Jun 10 15:58
escapee,

thanks for the response but have tried safe mode, safe mode with command prompt and enable boot logging, all three give the empty black screen and nothing else (ie no log file)

not sure if relevant but the laptop has a "media direct" mode via a separate power up option, and that seems to be working fine
By:
fundamentalist
When: 24 Jun 10 16:02
wedged

many thanks having a look at them now
By:
Escapee
When: 24 Jun 10 16:08
"In system recovery it can't find a point in time to restore from"

If you can't get anything but a black screen how do you know this ?



also windows version ?
By:
fundamentalist
When: 24 Jun 10 16:11
i have managed to run the system restore but it says no restore point available

Its vista home premium 32 bit
By:
Escapee
When: 24 Jun 10 16:15
how did you run a system restore if you can't get to a command line prompt ?


( its unlikely that a system restore will solve a corrupted video driver problem but if you can run a restore you should be able to do a few other things on it )
By:
fundamentalist
When: 24 Jun 10 16:21
when i use f8 as trying to boot, the menu of options i get includes a "repair" option (as well as various safe mode options). if i go into this then i can get into another menu of which one of the options is system restore

i have now managed to get a command prompt which comes up as administrator:X:\Windows\system32\cmd.exe
By:
Escapee
When: 24 Jun 10 16:35
I've gotta go out for a few hours so I won't be able to walk you through this now....


I have had a very similar problem and basically you have to replace the video driver from either a cd which may ( or probably didn't ) come with the computer or find the back up on the PC hard drive.

its quite possible that there is a sub option under the repair option that will get you into device manager and from that you can delete then restore the driver.

otherwise you'll have to do it all from the command line.
By:
fundamentalist
When: 24 Jun 10 16:42
i think you may overestimate my pc ability escapee Plain

thanks for helping and if you can help more later, would be gratefully received, for now will keep reading thru the threads that were posted earlier
By:
fundamentalist
When: 24 Jun 10 17:48
have tried every recommendation in the threads that I understood and none have worked

is there a way to access and save the files on the hard drive (maybe by putting it into another machine?)
By:
VardonVoo.
When: 24 Jun 10 19:22
Can you load a driver onto a memory stick from another computer with the version of Windows and then simply
save it to the correct location somehow , replacing the corrupted one?
By:
cornubia
When: 24 Jun 10 21:52
You can get your data back with a bootable CD using Linux.
Instructions here:

http://www.extremetech.com/article2/0,2845,1918259,00.asp

Need a friend's PC to download the bootable Linux and burn the ISO download image to a CD which you place in drive then reboot. Linux is not installed on your laptop it just runs in memory.

If screen has gone (can't see Linux) it may be the tiny wires from the motherboard or the screen power supply. Shop can easily repair that.
By:
fundamentalist
When: 24 Jun 10 22:56
thanks for that cornubia, ill try and do that in the morning (i have another pc that i can download the linux on (screen is fine btw)

vardon, not sure i would be able to save it anywhere (unless theres a way in the dos prompt)
By:
DickyM
When: 25 Jun 10 07:06
A USB 2.0 to SATA/IDE cable would probably be easiest way to recover your data off a hard disk. Just remove HDD, connect up and plug into USB drive on any other PC. Your HDD is then just an external drive. Get one with a power supply as some drives need them I think.
Plenty on ebay, or places like Maplin.
Can also be used in future to backup data to any HDD's you have lying around in old PC's
sort by:
Show
per page

Post your reply

Text Format: Table: Smilies:
Forum does not support HTML
Insert Photo
Cancel
‹ back to topics
www.betfair.com