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try and boot it up in safe mode with logging/verbose mode option and find out what driver is failing to load properly from the log file.
it is most likely the video driver ( corrupted on the HD ) |
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fundy, sounds well ferked to me. Dunno about where you live but there's a local guy to me (right geek) who enjoys taking on challenges like this, suggest you do a 'yellow pages' and find someone. |
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http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/02b7e62c-ac58-479f-b5f8-9ef2b26f5294
http://social.answers.microsoft.com/Forums/en-US/vistarepair/thread/da4766ec-2654-4793-80c8-2a5d448b184f Two very similar problems with a few pointers/solutions. Graphics card/video driver mentioned a lot just like Escapee. |
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escapee,
thanks for the response but have tried safe mode, safe mode with command prompt and enable boot logging, all three give the empty black screen and nothing else (ie no log file) not sure if relevant but the laptop has a "media direct" mode via a separate power up option, and that seems to be working fine |
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wedged
many thanks having a look at them now |
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"In system recovery it can't find a point in time to restore from"
If you can't get anything but a black screen how do you know this ? also windows version ? |
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i have managed to run the system restore but it says no restore point available
Its vista home premium 32 bit |
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how did you run a system restore if you can't get to a command line prompt ?
( its unlikely that a system restore will solve a corrupted video driver problem but if you can run a restore you should be able to do a few other things on it ) |
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when i use f8 as trying to boot, the menu of options i get includes a "repair" option (as well as various safe mode options). if i go into this then i can get into another menu of which one of the options is system restore
i have now managed to get a command prompt which comes up as administrator:X:\Windows\system32\cmd.exe |
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I've gotta go out for a few hours so I won't be able to walk you through this now....
I have had a very similar problem and basically you have to replace the video driver from either a cd which may ( or probably didn't ) come with the computer or find the back up on the PC hard drive. its quite possible that there is a sub option under the repair option that will get you into device manager and from that you can delete then restore the driver. otherwise you'll have to do it all from the command line. |
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i think you may overestimate my pc ability escapee
![]() thanks for helping and if you can help more later, would be gratefully received, for now will keep reading thru the threads that were posted earlier |
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have tried every recommendation in the threads that I understood and none have worked
is there a way to access and save the files on the hard drive (maybe by putting it into another machine?) |
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Can you load a driver onto a memory stick from another computer with the version of Windows and then simply
save it to the correct location somehow , replacing the corrupted one? |
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You can get your data back with a bootable CD using Linux.
Instructions here: http://www.extremetech.com/article2/0,2845,1918259,00.asp Need a friend's PC to download the bootable Linux and burn the ISO download image to a CD which you place in drive then reboot. Linux is not installed on your laptop it just runs in memory. If screen has gone (can't see Linux) it may be the tiny wires from the motherboard or the screen power supply. Shop can easily repair that. |
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thanks for that cornubia, ill try and do that in the morning (i have another pc that i can download the linux on (screen is fine btw)
vardon, not sure i would be able to save it anywhere (unless theres a way in the dos prompt) |
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A USB 2.0 to SATA/IDE cable would probably be easiest way to recover your data off a hard disk. Just remove HDD, connect up and plug into USB drive on any other PC. Your HDD is then just an external drive. Get one with a power supply as some drives need them I think.
Plenty on ebay, or places like Maplin. Can also be used in future to backup data to any HDD's you have lying around in old PC's |