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We want to share an important update with our Betfair Community users.

Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.

Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.

To share your feedback and experience, visit: https://support.betfair.com/app/home

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thered_96
21 Jun 10 11:27
Joined:
Date Joined: 17 Jun 10
| Topic/replies: 22 | Blogger: thered_96's blog
Hi all,

I signed up with the £25 free bet (get your stake back).

Now I put on a multiple, which hasn't come in - although there are still games to be played in that multiple (I put on 4 winners, game 2 didn't come off, so till some games to play - but bet lost).

Now the T&C's say the £25 will be refunded to your account within 48 hours. This has now passed since my bet 'lost'.

Do I have to wait until the other games in my multiple have completed before the refund or not?

Sorry I'm posting here if its the wrong place, but I'm not sure how else to contact BetFair, as the contact us button points to the forum.
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