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19 May 10
15:25
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Date Joined:
17 Sep 02
I've posted this on the Football forum but it's worth posting here too as not a football issue:
I must point out to begin with that Betfair do not consider this a duplicate bet, but it is.
When using Google Chrome and placing a bet, if you click on Confirm twice in quick succession (which you may do to automatically click on the 'Go to my bets' which appears next) then the bet will be placed twice.
This does not happen on Firefox or Internet Explorer.
It is, according to Betfair, not an error but how Chrome works. They (apparently) advise customers not to use Google Chrome as it has a number of issues including this one.
They will not be held liable for any browser based errors.
I highlighted this on here a month or so back (I lost about £250 as a bet I placed went on twice and I couldn't get it matched again at a similar price) and today have finally received confirmation. I know other people mentioned they had a problem with 'duplicate' bets and it appears this is how it's caused.
You will not be recompensed for it.
I must point out to begin with that Betfair do not consider this a duplicate bet, but it is.
When using Google Chrome and placing a bet, if you click on Confirm twice in quick succession (which you may do to automatically click on the 'Go to my bets' which appears next) then the bet will be placed twice.
This does not happen on Firefox or Internet Explorer.
It is, according to Betfair, not an error but how Chrome works. They (apparently) advise customers not to use Google Chrome as it has a number of issues including this one.
They will not be held liable for any browser based errors.
I highlighted this on here a month or so back (I lost about £250 as a bet I placed went on twice and I couldn't get it matched again at a similar price) and today have finally received confirmation. I know other people mentioned they had a problem with 'duplicate' bets and it appears this is how it's caused.
You will not be recompensed for it.
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