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Is anyone else having their account locked due to repeated failed logins?
I am using two applications and, by elimination, have identified that the problem seems to be with Gruss Betting Assistant.
When I log in initially it is fine but then, for some reason,it keeps re-trying and fails.
After seven attempts the account is locked.
Just had this happen twice within ten minute and had to speak to the help desk to get it unlocked.
I had the same thing, four times, last week also.
I've been running the software for two years without problems so hard to see why it plays up now.
I've spoken to Mark and Garry but they are of the opinion that it isn't a fault at their end.
Also have been in touch with BDP but they direct me back to the vendors.
I can't believe this is a unique problem so will be interested to know if any one else has an experience of it.
I am using two applications and, by elimination, have identified that the problem seems to be with Gruss Betting Assistant.
When I log in initially it is fine but then, for some reason,it keeps re-trying and fails.
After seven attempts the account is locked.
Just had this happen twice within ten minute and had to speak to the help desk to get it unlocked.
I had the same thing, four times, last week also.
I've been running the software for two years without problems so hard to see why it plays up now.
I've spoken to Mark and Garry but they are of the opinion that it isn't a fault at their end.
Also have been in touch with BDP but they direct me back to the vendors.
I can't believe this is a unique problem so will be interested to know if any one else has an experience of it.
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