What can bookies do with the cctv footage of customers??

can only use it for themselves surely...restricting him I take it.

They havent done in the past, but they did today.

If they say you can only have £50 and then you go to another shop and place a larger bet where do you stand?

He did collect all the bets last week without a problem though.

not sure tbh..never been lucky enough to be restricted ;)

Get them to tell him why placing a bet is not allowed in a bookmakers, imo...

I`m sure the only legal justification for cctv usage is for the prevention of crime and to maintain public safety . If any legal challenge was made to this shadey practice i doubt the bookies would have a leg to stand on .

Be amazed if it didnt contravene the Human rights act 1998 ... maybe the mighty O or somebody of similar erudition can advise ?

casinos have been doing it for decades

why would a bookies have any less right to use security pictures than a casino ... casinos have regularly used technology to prevent people who know how to play blackjack from playing.

wear a diguise

He plans to.

If you go round placing the same bet in 10 separate shops you are asking for trouble. Bookies aint stupid

They are possibly infringing his privacy.

Bookies have to have a sign up saying that CCTV is in the shop and stating the purpose for which it's used.

If they use stills to prevent the guy betting in other branches but state e.g. that the cameras are there to catch/deter thieves, then they are in defiance of the regulations governing cameras.

Imv.

I used to do it myself a few years aog and never had a problem.

Cheers ask.

That makes a lot of sense.

But I can't see what they have done wrong restricting him to 50 notes.

What is the relation between this and the pics?

Thanks Mr Ed. I am agreeing w/ lux re the Human Rights Act.

They didnt make that clear.

They phoned up the bets and restricted them. He said he didnt want the bets and then they pointed out that they had footage from last week.

They use stills from the CCTV to make up the posters containing pics of Slow Count, Distraction, Fav/2nd Fav etc Conmen.

Most, if not all shops, will have these up behind the counter and out of sight of the customers,

ladbrokes (SUPER NAP)

Legally they can do feck all with them. They have no signs in their shops saying the CCTV is in operation and as such, the image retention is unlawful

yer man is right, they are exactly what the cctv is used for, that+robberies

they are being used to identify live money customers as well though.

try having a big bet with an amount guaranteed to be sent off for PTL at shop X.

then drive 100 miles to shop Y and try the same thing.

i tried this and they say's i'm not allowed a penny as i had the same bet earlier in the morning.

is the norm at ladbrokes. i guess the traders just view the shops CCTV when a bet is PTL.

they would prob know by the same stake and selection, not necessarily checking cctv, but they can do that if they want, just get somebody else to place the bet for you.

I wish I knew exactly what was going on.

I had trouble getting on today in a different branch. Never had a problem before and I dont think it is a coincidence.

You can find the following at www.ico.gov.uk

I have checked and most of the main bookmakers are registered.

I did once speak to somebody whose job it was to sort out such requests (see below). They told me it was really time consuming because not only have they got to identify you and you could have gone in 10 times during the day, but they also have to remove everybody who is not you.


CCTV and personal information
Most uses of CCTV will be covered by the Data Protection Act. This gives you the right to see information held about you, including CCTV images of you, or images which give away information about you (such as your car number plate). The Data Protection Act sets rules which CCTV operators must follow when they gather, store and release CCTV images of individuals. The Information Commissioner can enforce these rules. You can see our advice to operators in our CCTV Code of Practice.
Some uses of CCTV are not covered by the Data Protection Act; for example, the use of cameras for limited household purposes (such as to protect a home from burglary) - even if the camera overlooks the street (for more information on this, see our FAQ). If you are concerned that CCTV is being used for harassment, anti social behaviour or other matters dealt with under the criminal law, then these are matters for the police. Images taken for recreation, such as on mobile phones, digital cameras and camcorders, are also exempt from the Act. Law enforcement covert surveillance activities are covered by a separate Act - the Regulation of Investigatory Powers Act (RIPA) 2000 and the Regulation of Investigatory Powers (Scotland) Act (RIPSA) 2000.
CCTV operators must:
Make sure someone in the organisation has responsibility for the CCTV images, deciding what is recorded, how images should be used and who they should be disclosed to;
Notify with the Information Commissioners Office (check our public register);
Have clear procedures on how to use the system and when to disclose information; and
Make regular checks to ensure the procedures are followed.
What you can expect
The CCTV operator must let people know they are using CCTV. Signs are the most usual way of doing this. The signs must be clearly visible and readable, and should include the details of the organisation operating the system if not obvious.
CCTV should only be used in exceptional circumstances in areas where you normally expect privacy - such as in changing rooms or toilets, and should only be used to deal with very serious concerns. The operator should make extra effort to ensure that you are aware that cameras are in use.
Conversations between members of the public should not be recorded on CCTV. (There are some specific exceptions to this, such as a panic button in a taxi cab or the charging area of a police custody suite).
Disclosure of pictures
You have the right to see CCTV images of you and to ask for a copy of them. The organisation must provide them within 40 calendar days of your request, and you may be asked to pay a fee of up to £10 (this is the maximum charge, set by Parliament). This is called a Subject Access Request. You will need to provide details to help the operator to establish your identity as the person in the pictures, and to help them find the images on their system.
CCTV operators are not allowed to disclose images of identifiable people to the media - or to put them on the internet - for entertainment. Images released to the media to help identify a person are usually disclosed by the police.
An organisation may need to disclose CCTV images for legal reasons - for example, crime detection. Once they have given the images to another organisation, then that organisation must adhere to the Data Protection Act in their handling of the images.
Public authorities are subject to the Freedom of Information Act 2000, or the Freedom of Information (Scotland) Act 2000. This Act allows members of the public to request official information by writing to the public authority, who must respond within 20 working days. If the images are those of the person making the request, then the request would be handled under the Data Protection Act as a Subject Access Request. If, however, other people are identifiable in the CCTV pictures, then the images would be considered personal information and it is likely they would be exempt from the Freedom of Information Act.
Retention of pictures
Organisations should have a retention policy. They should only keep the images for as long as necessary to meet the purpose of recording them.

Get other ppl to place bets for you. Then they get their money on and the bookies will loose even more money.That will teach them to be greedy.

.........If you go round placing the same bet in 10 separate shops you are asking for trouble. Bookies aint stupid..............

Be careful, most big bookmakers have an "in concert" rule.

I am aware of that Des, but pretty sure they would only really use that if you got some massive return.
Lads once tried to underpay due to placing the bet in a few shops, but as soon as I contacted IBAS they paid up.

Thanks Welcome to the Jungle - very useful.

when i worked for ladcrooks, especially when me and me mate were working 3or 4 days on the trott we just used 1 tape and recorded over it all the time as we liked a bet whilst at work

are they not alll linked to some central base?

Mr Ed 24 Mar 10:58
are they not alll linked to some central base?

yes. all digital now. no tapes

CCTV in bookies are used more for identifying people who smash the screens on the FOBTs, than anything else.