General Betting
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31 Jan 10
09:17
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Date Joined:
14 Jul 09
Midnight till 8am. Many will not be aware. Would be very worrying if it happened during the day. I wouldn't know where the hell I was with bets/liabilities etc.
Anyway the purpose of the post is to alert those who are were not aware.
Anyway the purpose of the post is to alert those who are were not aware.
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Replies: 18
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what was this about? seems very long indeed. Did they roll back something?
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Betfair Engineering 31 Jan 07:44
We apologise for the extensive outage, a power failure at one of 3rd party datacentres is to blame. Power has now been restored and the vast majority of betfair services have been recovered. |
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Keystone Kops, imo.
If they are using 3rd-party hosting, which is what I suspect all the December "planned maintenance" was about, they should have checked to see if they had a generator. |
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Having the exchange available 24/7 is surely the most mission critical thing betfair have to worry about.
Can you believe they hosted stuff at a datacentre without UPS? |
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They are clowns.
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No,the most critical thing they have is to have sports zones,stupid promotions and annoying fools on their adverts.the site running smoothly doesnt seem to matter.Just like last year when they did all that advertising grand national day to get new punters,and lost most of them when the site couldnt handle it.
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UPS usually only manages a controlled shutdown of the system rather than assuring a continued power supply.
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UPS should smooth the transition to a backup generator.
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Quite a big one, presumably?
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24/7 hardening costs money that BF aren't willing to spend.
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I see that all information about the outage has already been scrubbed from the Service forum.
I don't recall them being so keen to brush these things under the carpet in the past. |
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Still giving trouble ffs! Scrubbing the info is ludcirous.
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i lost 50£ trying to trade when this happened.. will/shall they compensate for this?
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Soren24 31 Jan 14:33
i lost 50£ trying to trade when this happened.. will/shall they compensate for this? If you'd made money because of the outage, would you have given it back? |
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No unfortunately not Soren. Guess you can kiss your 50 goodbye. Have lost money a couple of times too during errors, but it will often even itself out in the long run.
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i see your point mate, and thought about it. But that cant be their point of view. they are selling "the ability to trade markets" and when that fails, they fail to sell their product, which i already bought. in short, it was their fault i couldnt trade, not mine..
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ok thanks for the help :)
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24/7 hardening costs money that BF aren't willing to spend.
This is it in a nut shell http://en.wikipedia.org/wiki/High_availability 99.9% ("three nines") 8.76 hours The most they can possibly achieve this year with no more outages at all is 9.99% They are just not investing in the infractructure and panning. Less than 99% is more than likely this year, less than 99% uptime is not high availability. |