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fork in hell
06 Dec 09 16:33
Joined:
Date Joined: 29 Jul 02
| Topic/replies: 459 | Blogger: fork in hell's blog
Trying to green up on the Selby v Cope snooker match

stuck a lay in at 1.55 for £112, unmatched, went to 'my bets' tab - the bet was there five times

got matched and cancelled remaining four, here the details of cancelled bets:

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616164328 06-Dec-09 17:07
C 1.55 112.00 06-Dec-09 17:08

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616164342 06-Dec-09 17:07
C 1.55 112.00 06-Dec-09 17:08

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616164357 06-Dec-09 17:07
C 1.55 112.00 06-Dec-09 17:08

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616164358 06-Dec-09 17:07
C 1.55 112.00 06-Dec-09 17:08


Look at the ref numbers, I'm using the normal betfair browser not an api, it's physically impossible for me to manually submit five lays that close together

Anyone else had similar problems?
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Report how do u mark your titleist?! December 6, 2009 4:35 PM GMT
not happened here but a lot of people complain about it, maybe your rushing to get it matched and overclicking?
Report fork in hell December 6, 2009 4:41 PM GMT
and again..........expect this time there was seven bets:

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393987 06-Dec-09 17:34
C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393506 06-Dec-09 17:34
C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393510 06-Dec-09 17:34
C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393518 06-Dec-09 17:34
C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393521 06-Dec-09 17:34
C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393522 06-Dec-09
17:34 C 1.25 125.30 06-Dec-09 17:34

First Round Matches / Selby v Cope / Match Odds
Jamie Cope Lay 9616393523 06-Dec-09
17:34 C 1.25 125.30 06-Dec-09 17:34


Wtf is going on
Report how do u mark your titleist?! December 6, 2009 4:41 PM GMT
prob just an error, if there being cancelled, no worries
Report fork in hell December 6, 2009 4:42 PM GMT
that's ok then, ta

not looking forward to the day i can't cancel em
Report how do u mark your titleist?! December 6, 2009 4:44 PM GMT
im not sure they would get matched anyway even if the money was there 2
Report fork in hell December 6, 2009 4:45 PM GMT
they would and they do

had exact same problem on football match during week
Report Feck N. Eejit December 6, 2009 4:50 PM GMT
Happened to me years ago. About a minute from the off I submitted one bet of £300 @ 8.0 ended up getting it 5 times all matched (must've been a non-trier or sweating up or something). Settled for half my money back as I wouldn't have complained if it had won.
Report fork in hell December 6, 2009 5:32 PM GMT
and again, (this time doing a test laying £25 at 1.10)

Lay Backer's Odds Backer's Stake Payout Liability
Jamie Cope £2.50 Ref: 9616814700 Bet placed: 18:29 06-Dec-09
Jamie Cope £2.50 Ref: 9616814714 Bet placed: 18:29 06-Dec-09
Report fork in hell December 6, 2009 5:35 PM GMT
and again

Lay Backer's Odds Backer's Stake Payout Liability
Jamie Cope £5.00 Ref: 9616850078 Bet placed: 18:34 06-Dec-09
Jamie Cope £5.00 Ref: 9616850086 Bet placed: 18:34 06-Dec-09
Report Moon Light December 6, 2009 6:01 PM GMT
Could be a problem with your mouse? do you have the confirm bets thing set?
Report Moon Light December 6, 2009 6:03 PM GMT
Hmm.. ignore last as I no longer think that can account for it.
Report fork in hell December 6, 2009 6:12 PM GMT
no gadgets, programs or anything

a bloke trying to submit a single bet is all

akin to me asking for a ton on horse at the bookies and they ringing the bet thru six times, all well and good with feck's example about if the horse won, but that's not really the point is it
Report CurlyBlues December 6, 2009 6:56 PM GMT
what browser are you using?
Report viva el presidente! December 6, 2009 6:57 PM GMT
can't edit any bets now - only cancel and replace.

dire.
Report fork in hell December 6, 2009 7:12 PM GMT
happening on both google chrome and firefox
Report Moon Light December 6, 2009 8:13 PM GMT
You could try downloading one of the free of charge trading tools as a workaround.
Report catfloppo December 6, 2009 8:20 PM GMT
I have had this occasionally placing bets via the api, although not for a while. there as no user inout to mine so it could not have been interface problems - I always suspected an obscure database error. I'd recommend sending the betids into the helpdesk for investigation.
Report fork in hell December 6, 2009 8:29 PM GMT
in the seven and a half yrs i've been here i've found the forum a far better solution to any problems than the helpdesk, but an e-mail has gone - for what it's worth
Report fork in hell December 6, 2009 8:32 PM GMT
can only be a database/betfair error, physically impossible for me to have sumbitted those bets without a bot/api
Report fork in hell December 6, 2009 8:35 PM GMT
will look into that Moon, ta
Report Moon Light December 6, 2009 8:41 PM GMT
I'm beginning to wonder once again if it could be a mouse problem, doing double-clicks & treble-clicks.
It's odd that it's only you (apparently) and two different browsers.
Report CurlyBlues December 6, 2009 9:41 PM GMT
For a fair amount of time it was possible to place repeat bets on google chrome using the enter key. Took a long time for them to even acknowledge the problem let alone**it so if it has returned then I wouldn't hold your breath waiting for it to get back to 'normal'.
Report fork in hell December 6, 2009 9:47 PM GMT
interesting that Curly, sticking with firefox for time being and no dramas last hr or so..
Report Moon Light December 6, 2009 10:03 PM GMT
A temporary workaround could be to enter bets at uncompetitve prices and then change price. If you got multiple bets created they wouldn't be matched.
Report CurlyBlues December 6, 2009 10:15 PM GMT
Just tried to recreate the situation using google chrome and it has indeed returned.

So, unless it is a different problem to the one I have found in the past, you will need to either a) slow down your bet entry and only push the enter key the correct number of times or b) use a different piece of software.

I wouldn't waste your time trying to raise the issue with the 'help'desk because they won't be interested.
Report MalcolmTucker December 6, 2009 10:32 PM GMT
Odd, I've only ever found problems when using Chrome, doubling my exposure most of the time, dangerous game!
Report SHAPESHIFTER December 7, 2009 8:32 AM GMT
If there is a problem with chrome, forward to betfair. They will work on it at their end to adapt to the browser.
Report Mully December 7, 2009 8:44 AM GMT
I've noticed this has been happening occasionally in recent weeks with Firefox. For some reason there seems to be a bug within this site and that browser (since these upgrades). These instances seem to happen in those slight "hanging" periods.
Report Eddie the eagle December 7, 2009 8:54 AM GMT
I and a few others had the same problem a few times a couple of years ago and I was using IE at the time. Haven't had that problem since though neither on IE nor firefox.
I can't remember if there was a solution , but I think the problem just stopped without us doing anything.
Report Jimbo747 December 7, 2009 9:05 AM GMT
IMO, could be some sort of spyware program, which could 'refresh' your page and therefore be submitting your bets twice.

Download this

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Malwarebytes, its a really good program to get rid of crap. Do a FULL scan and let us know what it finds. At the end, make sure every item is ticked and click 'clear selected'. Restart and hopefully program will be gone.
Report CurlyBlues December 7, 2009 10:20 AM GMT
SHAPESHIFTER 07 Dec 09:32
If there is a problem with chrome, forward to betfair. They will work on it at their end to adapt to the browser.


Just to clarify the situation earlier this year. For approximately 3 months this problem existed within Chrome, and it took the best part of 10 weeks for Betfair to even acknowledge it existed. I have subsequently deleted correspondence but on multiple times I was assured that I had simply had a bet partially and evenly matched (as if I wouldn't know the stake I was attempting to place). I was also at one point told to "add www.betfair.com to my trusted sites on Internet Explorer".

So, whilst if you raise the issue with the helpdesk they may well help you, I would certainly suggest that you explore some alternatives while you wait.
Report fork in hell December 7, 2009 5:12 PM GMT
ran that program jimbo, took it's time must say, found these:

adaware.zango
spyware.password
rogue.antimalware
rogue.antimalware
rogue.antimalware
malware.trace

cleared em, re-booted. let's see..

today i've used only firefox and encountered no problems

the helpdeask btw have passed it on the relevant dept

tx to everyone for their input here, cheers
Report uncle nasty December 8, 2009 10:01 PM GMT
had it on the cricket
firefox
Report Jimbo747 December 8, 2009 10:24 PM GMT
If you have same problem as fork, then try what I suggested a couple of posts up mate.
Report Moon Light December 9, 2009 1:48 AM GMT
spyware.password sounds particularly nasty.
Report CurlyBlues December 9, 2009 8:19 AM GMT
Once again just for reference I ran Malwarebytes and got the following report:
Scan type: Full Scan (C:\|D:\|)
Objects scanned: 266604
Time elapsed: 1 hour(s), 50 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

However I can still replicate the problem on Google Chrome. The error definitely lies in the site being used on the application somewhere; It probably wouldn't be a bad idea to run Malwarebytes anyway though.
Report Chilly the Dog December 9, 2009 11:42 AM GMT
Can you reproduce this reliably? If so, forwarding details of exactly how it is triggered will greatly speed up betfair's response. I heard of a similar problem (with lays also) two weeks ago from a friend, also a firefox user.

What version of windows are you running?
Report Jimbo747 December 9, 2009 1:42 PM GMT
Actually I had a wierd problem on IE 6 last night where on sites (not just betfair) a page would refresh every second automatically, as if the BF auto refresh script had gone haywire. Working fine now though...
Report fork in hell December 9, 2009 1:52 PM GMT
suspected the betfair refresh script for a while, but of course with google chrome you can't use it
Report CurlyBlues December 9, 2009 8:38 PM GMT
Despite my time spent here, I have no inclination to bring this matter up with Betfair [ever] again. It simply isn't worth it especially when its easy to work around.
Report CurlyBlues December 9, 2009 8:39 PM GMT
Also, to answer your question, I'm running Vista.
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