We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
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Did they give the reason it was malformed , can think of a team wrongly listed or a team spelt incorrectly
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I was told several times by CS that they were not permitted to tell me the exact reason - can you believe it, they mess up and don't even tell us why!
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I cant imagine they had too few or too many teams , it would have been noticed earlier , or a wrong team listed , possibly a team like oxford utd just listed as oxford or even sheffield wednesday listed as sheffield
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if so A: totally incompetent setting it up, and B: why not noticed before it was trading (was for quite a while before voided) and C: why no information for us with matched bets on it!
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Imagine if it had been the Premier League market instead, voided 2 days before kick off!
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CS also tried to fob me off initially saying my bets weren't matched - a blatant lie!
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