tech help please

now i cant place a bet

Mines been gone a while but login is just to left of space
on top line.

thanks for reply , but still cant see it , top left now is home icon

Go via the Promotions page

Same here on laptop but iPhone I can login fine

Can always close page

Delete history, cookies

Open page again

Might come back, sometimes does.

tried clearing history and reboot etc , no still same , ok on my phone , but ive big fingers

strange

Go via the Promotions page again.

Try a different browser

I've got exactly the same problem today, so it's not just Gibmark.   If I try to place a bet it gives me the login page, but it's very annoying not being able to see what I've got in my account etc.

thanks for repllies , reassurred its not just me

i've got the same thing happening on chrome & edge. managed to get in via my rewards but it's very annoying

So just me can get it by clicking on Promotions page on Chrome?

cant see promotions icon or help

https://www.betfair.com/exchange/plus/



Then click on Promotions

icons all there on SB , its just exchange its missing,

but still cant use exchange , BF must be aware of this and dealing wit it

Have you gone to the address I posted above?   It is working perfectly well once you click on PROMOTIONS

yes tried that , no promotion icon to click

It is here

Any of those shortcuts at the end will work, historical data, promotions, my betfair rewards

Yeah got in through promotions but cant see balance etc on desktop still

Im not using this account for betting though so its not bothering me

Must be a bug

Had the same problem, yesterday and today. Tried sparrow's link but just took me to the same page, no Historical Data or Promotions to be seen. Thankfully balance is also on this forum and I can still punt, but on the exchange page, it is a completely blank banner.

I use Chrome on the exchange aspro and there is a line of icons which includes promotions that I clicked on to correct the problem.


The line across the page includes the following.....Home
In-Play
Cash Out
Football
Horse Racing
Greyhound Racing
Cricket
Tennis
Golf
Rugby Union
Boxing
Tips & Previews
Historical Data
Promotions

I'm on edge, let me try it on Chrome...

No need, everything appears resolved now

Just tried it on Edge and no problem at all without even changing anything!

I tried both sparrow and both are working fine now. Had nothing yesterday afternoon/evening and again early this morning.

Yes all fixed now it seems.

Yep, thanks for the tip; I'll keep it in mind if it should happen again

Mine was retrieved early yesterday evening by messing around with that fix but alls well now we hope.

well i cant still not use exchange !

back to normal , i hate tech problems !