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Betfair can tell the exact second a goal is scored. There is an official goal time given in seconds.
Re the Kiev game, Rule 1.3 provides:- "...If a market is scheduled to be turned in-play but Betfair does not suspend the market at kick-off (so unmatched bets are not cancelled at that time), but the market is turned in-play at a later time during the match, all bets matched after the scheduled time of the kick-off and before the first "Material Event" will stand. However, if there has been one or more "Material Events", any bets matched between the first "Material Event" and the market being turned in-play will be void. You have not made it clear when your bets were placed. If they were placed pre-kick-off then they should have been cancelled when they turned the market in-play. You need to get onto them on twitter @betfairCS. Do not contact them any other way as they are hopeless, the twitter guys will sort it out. Ask them to confirm to you the goal times of both games and the time your bets were matched and tell them you think your bets were unfairly matched after the goal was scored. |
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Twitter the way to go then. Wouldn't know how.
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google twitter and then proceed to join
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Nah, don't think so Angoose, but thanks anyway.
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