When rules dont count

Had an acca that inluded Exeter,but because that was abondoned,i now have to wait 3 days for £500.Even though their rules state "If any selection in any leg is a non-runner or otherwise void under the Sportsbook Rules (e.g. an abandoned match) then all bets on that individual leg will be void and the Fixed Odds Multiple bet shall be adjusted accordingly. For example a treble including one void leg will become a double".What bollox.