Football
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27 Oct 17
17:12
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Date Joined:
18 Sep 06
Anyone doing the cash race, worth checking your tally again today, ive gone from thinking I had completed stage 3 yesterday to being back below stage 2 as points been calculated wrong. Not ideal with 3 days left to adjust it. People may have thought they had completed stage 3 already worth checking
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Replies: 25
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Me too. Great promo Betfair
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yes same here gone from 100 points to target 3 back to 1700 points off target 2 a total joke and not much time to win them now
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Ditto.
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the least they could do is extend it another week
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i did think this one seemed quicker to hit... checked here before writing to them, do like how they didn't notify anyone about it though lol
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Must just be a coincidence that this regularly happens over the final weekend of the promo. You don't know what your true points total is so you are encouraged to bet more. Too cynical?
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btw, I informed them that points had been deduced at 8am this morning so they've had all day to rectify the issue.
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i was at 76% of stage 3 and now back to 60%. They said they'd check it for me and get back to me
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They told me it was an issue in 'the last couple of days' which resulted in people receiving more points than they should have
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its the fact they've made no attempt to contact all involved to tell them of such a major mistake that gets me.
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they tweeted that all totals were correct earlier but i messaged them to ask what was going on
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a nice profit of 230 now down to 38
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Lurka, was told this morning that the reduced total i now have is incorrect and yesterday's total was the right one.
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you were told wrongly DIE LINKE.
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yes pal. CS is shockingly bad.
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the points are now back to yesterdays totals??
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well mine are anyway
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Just checked and I'm now at 82% of stage 3, so they've obviously reversed my deduction (haven't done too much betting today or the last few days). what about everyone else?
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just saw on another forum a few people got there points back as well
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Weird. Got my points back as well.
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I got a large enough chunk taken off me but didn't do much betting in the 'last couple of days', so I knew they had to be wrong.
I worked out my points from 5th Oct on My account and they were only giving me 20% more on the cash race tab despite most of my bets being on football and double points on football for about half the promo so far. So I told them that had to be too low and gave them the figures. My points are now about 60% more on the cash race tab which is about right |
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Though about 10 days ago or so, I did get a big jump in points of about 15% I was not expecting.
It seems to me that they did make a mistake in giving us too many points. Having taken those points away, which has caused disquiet amongst a lot of us including me, it seems betfair have decided to reinstate them as a gesture of goodwill. |
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They hadn't been adding the double points for the football periods.
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points been returned. Good move by betfair. Pleased to see sorted situation out.
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even if they totals were too large and should have come off they left it very late to adjust so close to end so probably thought better to take a hit and stick them back on as goodwill
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