Suspended

they've gone for an early night by the looks of it

i'm trading the lanus game (or trying to)

feed is fine

no excuses

cowboy operation time after time

suspend monkey trainees first night on his own

it's baffling

they can just do what they like, no explanation to customers

at the end of the day we mean fcuk all to them!

I'm guessing they've load feeds, via the likes of R-ball or whatever it's called. But it's ridiculously infuriating when we can see a feed for Lanus anyway.

Well Bet365 are still offering odds which suggests my theory might be wrong. Just a Betfair problem.

Why no compensation for " loss of service "

No announcement. No apology. Nothing from Betfair. As usual.

thats the thing

they run their business with little compassion to customers.

they offer a service that is often unreliable so if markets are closed for no apparent reason thats fine by them.

this is one of the worst web sites i've ever been on for consistency, you'd think they would have been able too improve over the years, i can only imagine they don't invest enough to make the platform more reliable.

any other site with liquidity and they would lose most of their customers overnight.

trading standards should make them stop being able to provide in running as they are not fit for purpose with it.

this will be my last match in running with betfair.

on  a positive note, all the games are still 0-0

i'm actually in a decent position

but on 0-0 at 16.5, should be about 4.5 now or thereabouts, would be nice to get out of this.

have 1-1, 2-0 and 2-1 too

sods law this ends 1-0

Problems not limited to football. US Horse Racing also suspended on all races. Though basketball and cricket seems unaffected.

it isn't good enough though

very few businesses can be so inept and get away with it!

And matches that have long been finished have yet to be settled.

so basically they can't get anything right tonight darlo

this is so lame...

ridiculous! raising commission rates in so many countries and cannot even write a simple explanation after nearly 1 hour.

not even settling markets of matches that have finished 45 minutes ago...

It's the lack of updates that really gets my goat. If they have nobody to inform customers what's going on when something goes wrong, they shouldn't be offering markets in-play.

it's like they've just decided to leave... like there's nobody there

we should all boycott the fcuking place for a week

bf zzzzzz

dear greedfair, one day you will get punished for that lack of customer service

Feb 7, 2014 -- 2:05AM, ihategermany wrote:

dear greedfair, one day you will get punished for that lack of customer service

The void in the market speaks volumes when BF can be so inept at times but it has no affect on them.

this isn't getting fixed anytime soon is it? disgrace

Doubt it's getting fixed until the morning. Like the payout on the final Brazilian match at 11.30pm.

just laid some off on Vc Bet, they don't seem to be having any issues

It's clearly only a Betfair problem. Be intriguing to see if the basketball is suspended and settled promptly.

Ferroviario Fortaleza v Guarani Juazeiro has been settled finally an hour after it finished. Progress?

things are being settled

NOW UNSUSPEND

Betfair "outsource" the late football markets/games and its these retards that fcuk up 9 times out of 10...

Feb 7, 2014 -- 2:20AM, raiden77 wrote:

Betfair "outsource" the late football markets/games and its these retards that fcuk up 9 times out of 10...

Supposedly it's the same people who do it for other bookies, but they don't seem to have any problems.

the timers and scores are all updating like normal. is it just that they don't have a suspend monkey to operate the button ffs?

they just opened Lanus

Feb 7, 2014 -- 2:20AM, Darlo Bantam wrote:

Feb  7, 2014 --  2:20AM, raiden77 wrote:Betfair "outsource" the late football markets/games and its these retards that fcuk up 9 times out of 10...Supposedly it's the same people who do it for other bookies, but they don't seem to have any problems.

No it wont be the same people as it be a conflict of interest in any business model....Iv had it out with one of the account managers in the past...

Feb 7, 2014 -- 2:24AM, wisewords wrote:

they just opened Lanus

Dare I try trade it?

lanus is back

i'd given up

So it's clear they've recognised there's be a problem. Yet, absolutely no announcement. Pitiful customer service.

thank fcuk for that

1-0 now lanus

betting on iquique game. sitting on a tidy trade out for 0-0. game suspended for 50 mins! goal goes in, 5 seconds later market miraculously opens! thaks very much again betfair, you shower on non-service providing effing robbers!!!!!!!!!!!!!!!!!!!!!!!

market was open 5 mins before the goal.. but i understand your frustration