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Raluca
15 Oct 13 11:20
Joined:
Date Joined: 03 Jul 07
| Topic/replies: 9,911 | Blogger: Raluca's blog
I wanna lay a team ,the countdown starts and then dissapears ,anyone else with the same problem?
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Report teo813 October 15, 2013 12:20 PM BST
yes raluca, same for me
Report salieri October 15, 2013 12:21 PM BST
me neither
Report Raluca October 15, 2013 12:21 PM BST
Whoops
Report Pawcias October 15, 2013 12:24 PM BST
same here
Report swedsill October 15, 2013 12:26 PM BST
same here. bf-october-crash. big tradition
Report Woodshires October 15, 2013 12:26 PM BST
jesus wept....Plain
Report henok October 15, 2013 12:27 PM BST
what the hell is going it says exposure calculation error
Report swedsill October 15, 2013 12:27 PM BST
hi teo, long time no c
Report Greg_Gory October 15, 2013 12:33 PM BST
brazil game kicks off soon ffs Cry
Report Marean October 15, 2013 12:34 PM BST
Classic betfair stuff.
Report henok October 15, 2013 12:35 PM BST
is there away of placing a bet at this time
Report teo813 October 15, 2013 12:36 PM BST
hi joh!
Report amateurclaimer October 15, 2013 12:38 PM BST
here we go again. cue the "sorry for everyone who lost loads unable to green out of favourable positions, this was due to technical problems. sorry about that...... we might offer 25 percent bonus on cash outs during the week to make up for it but don't bother as this will undoubtedly also crash" :(
Report Srichaphan or Ancic? October 15, 2013 12:39 PM BST
Plain
Report Srichaphan or Ancic? October 15, 2013 12:39 PM BST
be warned for tonight's football.
Report Srichaphan or Ancic? October 15, 2013 12:39 PM BST
reduce your stakes.
Report Srichaphan or Ancic? October 15, 2013 12:40 PM BST
btw, where is their 5 minute notification of problems, which is included in their customer commitment?
Report henok October 15, 2013 12:41 PM BST
it has been quite a while now, almost half an hour
Report YOMOMMA October 15, 2013 12:41 PM BST
Agreed SorA, best not to bet on here today as one crash usually leads to a 2 or 3.
Report YOMOMMA October 15, 2013 12:41 PM BST
-a
Report antibooo October 15, 2013 12:41 PM BST
Cry
Report ciaociao October 15, 2013 12:42 PM BST
maybe the best is not to be on here anymore rest of the life.
Report YOMOMMA October 15, 2013 12:42 PM BST
Laugh
Report jeyton October 15, 2013 12:44 PM BST
they must be getting ready for the England match...
Report ukbootlover1 October 15, 2013 12:44 PM BST
They need to update there servers rather than running HP and Dell.
Report brassneck October 15, 2013 12:45 PM BST
Huston"we have a problem,come in mission control"Grin
Report Srichaphan or Ancic? October 15, 2013 12:46 PM BST

Oct 15, 2013 -- 6:44AM, ukbootlover1 wrote:


They need to update there servers rather than running HP and Dell.


seems more like Commodore64 sometimes.

Report Mike Bassett England Manager October 15, 2013 12:46 PM BST
Service page says

There are currently no reported problems with any Betfair site
Report ukbootlover1 October 15, 2013 12:48 PM BST
Commodore64Laugh excellent!!
Report amateurclaimer October 15, 2013 12:49 PM BST
betting on all 4 early games. would have a nice green out on all 4. 35 mins this has been going on for and not even a notification of problems from BF. fantastic service as ever. ggrrrrrrrrrrrrrrr :(
Report Srichaphan or Ancic? October 15, 2013 12:49 PM BST
"Betfair has announced a fourth performance update against its Customer Commitment - a set of 14 promises defined with customer input to ensure the company gives greater transparency and clarity on key aspects of its business and service.

Launched in June 2011 in 17 languages, the Commitment covers five key areas of Betfair's business; protection for customers and their data, integrity in sport, customer service, communication, and the reliability of products and services.

Where possible each promise had specific targets so Betfair could report back on our progress.

The latest update has specific information on:

• Improvement in the communications process for unplanned outages aiming to ensure quicker and more accurate service updates"
Report ukbootlover1 October 15, 2013 12:49 PM BST
We have approached them before about their problem as we deal with low latency networking within the financial sector in the City but they were 'oh, no, we are ok, we don't need that kind of speed/technology' ahem-yes you do!!
Report everton13 October 15, 2013 12:52 PM BST
free bets all round i say lmao not a chance
Report Srichaphan or Ancic? October 15, 2013 12:53 PM BST
But never mind, they posted on Twitter instead of their own website..

Betfair Helpdesk ‏@BetfairHelpdesk 25m

We are currently experiencing issues with bet placement on the Exchange. Our Engineers are investigating as priority. Apologies.
Report ciaociao October 15, 2013 12:55 PM BST
Go home betfair. Go home yankeses.
Report Greg_Gory October 15, 2013 12:56 PM BST
WHAT WE HAVE HERE IS A FAILURE TO COMMUNICATE
Report Biscuit1979 October 15, 2013 12:56 PM BST
"We are currently experiencing issues with bet placement on the Exchange. Our Engineers are investigating as priority. Apologies."




You'd like to think it was a prioirty, what else would they be doing?!
Report swedsill October 15, 2013 12:56 PM BST
Hi Betfair.

The site is down.
I want 8 tickets + all incl. flights/hotel/street-riots/ to Athen to see GRE-SWE in the playoff in november in compensation. If SWE gonna play in Istanbul, its Ok if you send me two Betfair T-shirts XXL insted.

Tnx, Swedsill
Report Srichaphan or Ancic? October 15, 2013 12:58 PM BST

Oct 15, 2013 -- 6:52AM, everton13 wrote:


free bets all round i say lmao not a chance


in theory, now that they have their 'standard odds' website, they could offer that.

Report everton13 October 15, 2013 12:59 PM BST
yes and i will have an nice A MARTIN DB9 please
Report henok October 15, 2013 1:01 PM BST
how long do crashes normally last?
Report henok October 15, 2013 1:02 PM BST
this has been about 50mins now and no solution yet?
Report Srichaphan or Ancic? October 15, 2013 1:02 PM BST
30 mins to 5 hours
Report henok October 15, 2013 1:03 PM BST
really? has there ever been a crash which lasted 5 hours?
Report Biscuit1979 October 15, 2013 1:04 PM BST
Yes usually on a saturday afternoon
Report Ice King October 15, 2013 1:04 PM BST
Betfair Emergency Response Team....

Who's got the Engineers number?

Don't know but I think they they went for coffee and donuts.

When do you think they will be back?

Not quite sure but they go for lunch around 12:30.

How are we going to deal with this emergency?

Check the Betfair Emergency Crash Handbook.

It says to tell our customers that we are supposed to care and are trying to fix the technical issue.

Do we really care?

Not one god damn bit but those dumb pr"cks swallow it every time.

"We are currently experiencing issues with bet placement on the Exchange. Our Engineers are investigating as priority. Apologies."

Sincerely The Betfair Team
Report Mike Bassett England Manager October 15, 2013 1:04 PM BST
Our Engineers are continuing to investigate the issues with bet placement and the API. Apologies for any inconvenience caused.
Report ciaociao October 15, 2013 1:04 PM BST
I think they will solve it quickly. Today there are many World cup games and it will turn to a tragedy if they miss it.
Report ciaociao October 15, 2013 1:06 PM BST
Looks like they will pay back my losing slip because of this problem :)
Report henok October 15, 2013 1:06 PM BST
and why dont they communicate more?
Report Just Checking October 15, 2013 1:06 PM BST
Some men ... you just can't reach
Report Biscuit1979 October 15, 2013 1:09 PM BST
there cannot be another website in the entire world that crashes as much as this one does. F*cking useless.
Report henok October 15, 2013 1:10 PM BST
do you have open bets biscuit?
Report henok October 15, 2013 1:10 PM BST
i have a large red on one eventSad
Report Dupy October 15, 2013 1:12 PM BST
Srichaphan or Ancic?
Date Joined:     18 May 03
Add contact | Send message
15 Oct 13 12:58

"But never mind, they posted on Twitter instead of their own website.."

I complained about this several years ago, but as always they simply don't listen. What is the point in having service.betfair.info when twitter is the first to get any updates! Clueless Muppets.
Report henok October 15, 2013 1:12 PM BST
We are still experiencing disruption to Exchange bet placement.

Please be assured that our engineers are continuing to work to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.
Report jeyton October 15, 2013 1:16 PM BST
Taking into account the amount of crashes if I were BF CEO I would seriously consider sending my Engineers back to uni....
Report everton13 October 15, 2013 1:16 PM BST
great what if you don't have twitter??? they can soon text updates for bets you can have but cant text saying the site has crashed
Report FrankLloyd October 15, 2013 1:16 PM BST
I've shifted 90% of my action from Betfarce to purple. Just got so sick of this. If they stopped f-ing brandstretching to casino/games/arcade/sportsbook/bollox, they have a system that could stand up by itself.
Report FrankLloyd October 15, 2013 1:17 PM BST
*they'd
Report jeyton October 15, 2013 1:19 PM BST
what is purple Frank?
Report FrankLloyd October 15, 2013 1:19 PM BST
Betd@q
Report happyhamma October 15, 2013 1:20 PM BST
I've done the same Frank, It's a crying shame BF doesn't have any decent competitors*
Report amateurclaimer October 15, 2013 1:21 PM BST
that's my losses of potential green into 3 figures now during this"inconvenient disruption" absolutely effing seething!!
Report FrankLloyd October 15, 2013 1:21 PM BST
Liquidity is lower, but has improved a lot over the last couple of months, and you can work around it. I think they've been hoovering up quite a few fed-up BFers.
Report happyhamma October 15, 2013 1:21 PM BST
right on queue its working boys
Report Biscuit1979 October 15, 2013 1:21 PM BST
henok 15 Oct 13 13:10 
do you have open bets biscuit?



Yes Brazil and overs which isn't looking good!

Wanted to lay Scotland but that's gone as Germany just scored.
Report Raluca October 15, 2013 1:22 PM BST
brasil in play now
Report derre October 15, 2013 1:28 PM BST
here the same for Korea soccer game the site. I bet on the half time result and site has frozen so I cant use those money for tennis....what a joke
Report henok October 15, 2013 1:40 PM BST

Oct 15, 2013 -- 7:21AM, Biscuit1979 wrote:


henok 15 Oct 13 13:10  do you have open bets biscuit?Yes Brazil and overs which isn't looking good!Wanted to lay Scotland but that's gone as Germany just scored.


sorry to hear that.just reded out of the German games. all in all, manageable lossSad. could have been worse

Report teo813 October 15, 2013 1:51 PM BST
problems again? Cry
Report Fjortis October 15, 2013 1:53 PM BST

Oct 15, 2013 -- 7:51AM, teo813 wrote:


problems again?


Yup

Report Srichaphan or Ancic? October 15, 2013 1:54 PM BST
Ffs, I have my whole bank on the tennis.
Report YOMOMMA October 15, 2013 1:55 PM BST

Oct 15, 2013 -- 6:41AM, YOMOMMA wrote:


Agreed SorA, best not to bet on here today as one crash usually leads to a 2 or 3.


I would advise everyone not to bet on here at all today unless you have a death wish.

Report henok October 15, 2013 1:55 PM BST
again
Report swedsill October 15, 2013 1:55 PM BST
Angry
Report henok October 15, 2013 1:56 PM BST
glad this time i kept my distanceExcitedExcited
Report YOMOMMA October 15, 2013 1:57 PM BST
You can't get me betfair! I'm at bet daq. Happy
Report gawdalmighty October 15, 2013 1:58 PM BST
Just tried to lay a bet (10+ times lol) and thought the problem was my browser...kinda reassuring to find out from my fellow forumites that the problem lies with Betfair. A day off from the old betting for me, no harm.
Report YOMOMMA October 15, 2013 1:58 PM BST
Yep get down the pub.
Report Biscuit1979 October 15, 2013 2:00 PM BST
gawdalmighty 15 Oct 13 13:58 
Just tried to lay a bet (10+ times lol) and thought the problem was my browser...kinda reassuring to find out from my fellow forumites that the problem lies with Betfair. A day off from the old betting for me, no harm.




when it comes back up you'll probably find you've placed the same bet 10 times!
Report Wallflower October 15, 2013 2:00 PM BST
Srichaphan or Ancic? 15 Oct 13 13:54 
Ffs, I have my whole bank on the tennis.

------------------------------------------------
Shocked -  SoA ? Apologies for being critical (I do enjoy your input) - but you are long enough on here that you shouldn't be in such a positionSad. Consider yourself admonished.
Report Mike Bassett England Manager October 15, 2013 2:11 PM BST
Betfair Helpdesk ‏@BetfairHelpdesk  9m 
We are aware that customers are experiencing further issues with bet placement. We are currently investigating and we'll update shortly.
Report maas October 15, 2013 2:14 PM BST
Betfair Sportsbook @Betfair
Investigation into the site issues remain ongoing. Please note that the Sportsbook is currently up and available.

LaughLaugh
Report maas October 15, 2013 2:14 PM BST
any cynics out there
Report Srichaphan or Ancic? October 15, 2013 2:25 PM BST
I was trading a match.
Report swedsill October 15, 2013 2:32 PM BST
again. i give up.
Report Poisoned Prince October 15, 2013 2:34 PM BST
This is a feckin' joke!
Report Srichaphan or Ancic? October 15, 2013 2:35 PM BST
Probably tinkering with it (while people have bets in play).
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