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Computer help

betting_masta

11 Jun 20 15:29

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Date Joined: 21 Aug 03

| Topic/replies: 14,093 | Blogger: betting_masta's blog

I think I've got some sort of virus / malware on my laptop computer

Every time I open a new window in Chrome I get a new pop-up window, ea2.trackinfo.com - then I occasionally am getting adult site pop ups as well

I installed Malwarebytes but it didn't find anything. Anyone with any ideas how to get rid of this without buying anti virus software?

I could do a clean Windows install but if I can avoid the time that takes and there's a better way of cleaning my machine that would be helpful

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Replies: 24

By:

driver2 When: 11 Jun 20 15:35

You can install COMODO anti virus free, which I've had on my laptop for 3 or 4 years, but it sounds more like an adblocker that you need and uBlocker is brilliant,again you can install it free.

By:

darren_discombobulates_sports When: 11 Jun 20 15:36

do not buy virus software, windows defender should be protecting you 100%, make sure it's switched on, virus software a waste of money.

Try opening File Explorer, the yellow icon bottom of your screen, copy and past ea2.trackinfo.com into the search box top right, when it comes up, delete all of those files.

if that doesn't work then do a System Restore point.

By:

----you-have-to-laugh--- When: 11 Jun 20 15:37

Have you got a restore point you can go back to?

Dad got a virus off a bookies advert had to do a restore

Sure to be some tekkies along shortly though.

By:

betting_masta When: 11 Jun 20 15:46

I have Windows defender but the updates have not been installed in months, I've been getting errors when trying to update it, think that could be why

I've backed up all of my files and I'm going to try a system restore

cheers for all of your speedy responses

By:

Ramruma When: 11 Jun 20 15:46

install & run malwarebytes

get off network; reboot (ideally into safe mode but certainly off the network) and disable all chrome extensions

go to network settings and check DNS settings are correct -- ie your ISP or one of the reputable free ones like Google, IBM or Cloudflare

By:

Escapee When: 11 Jun 20 15:52

Could be something as simple as you've been cheated into setting your home page to an undesirable URL

you could try this link to see and change or delete it

https://www.wikihow.com/Change-Your-Homepage-on-Chrome

By:

betting_masta When: 11 Jun 20 16:32

did a system restore, still happening

uninstalled and reinstalled chrome, still happening

so it's something either in my chrome settings or something deep into windows

i am going to put up with it for the time being and if and when i will do a clean windows install which should get rid of it

By:

Escapee When: 11 Jun 20 16:34

Did you check your home page setting?

By:

betting_masta When: 11 Jun 20 16:35

now i'm unable to run flash in chrome so i cannot stream anything

By:

betting_masta When: 11 Jun 20 16:35

Jun 11, 2020 -- 4:34PM, Escapee wrote:

Did you check your home page setting?

yes i did that, it was blank

By:

Escapee When: 11 Jun 20 16:45

As I can't actually see what's happening, I can only run through a couple of the easy to fix possibilities.

Next step is to check your chrome add-ons / extensions

"Manage Add-ons in Google Chrome"

https://www.shorttutorials.com/web-browsers/google-chrome/add-ons.html

Also, I checked around for ea2.trackinfo.com and it belongs to what looks like a legitimate site www.trackinfo.com
which has lots of sports data on it.

I didn't find any reports of virus's linked to that URL so it may be a side effect / symptom rather than a cause.

By:

betting_masta When: 11 Jun 20 16:48

it's saying quite a few of my extensions have been corrupted, so i have removed them. i'll let you know if that helps

By:

betting_masta When: 11 Jun 20 16:51

I've restarted Chrome and so far, touch wood, no pop-ups. so it was probably some of the weird extensions i had installed were hacked

By:

Lee Ho Fooks When: 11 Jun 20 16:59

Have you considered asking for help from Bleeping computer? i've heard good things about them, maybe someone else could endorse?

By:

betting_masta When: 11 Jun 20 17:01

It's fixed bro

By:

betting_masta When: 11 Jun 20 17:02

I am having an issue running flash now though on Chrome, even on Betfair live video, not loading

By:

Lee Ho Fooks When: 11 Jun 20 17:05

Was replying to your 15.48 post but went into BC's site to look round before I posted. Hadn't seen the later post. Pleased that it's sorted

By:

Escapee When: 11 Jun 20 17:10

"It's fixed bro"

Nice one

By:

Cardinal Scott When: 11 Jun 20 17:11

If any future problems Restore To Factory settings is an option, I have used that feature many times.

By:

Charlie When: 11 Jun 20 17:12

Jun 11, 2020 -- 5:02PM, betting_masta wrote:

I am having an issue running flash now though on Chrome, even on Betfair live video, not loading

Have you enabled Flash?

https://support.google.com/chrome/answer/6258784?co=GENIE.Platform%3DDesktop&hl=en

By:

betting_masta When: 11 Jun 20 17:16

fixed it now. no worries

By:

zorrostrikes When: 11 Jun 20 18:12

Revert using system tools to a few days before it showed up, system restore. Accessories, system tools,system restore?

By:

betting_masta When: 11 Jun 20 18:18

this is going to be a proper technical question now and i don't even know if it's possible

i am using a website where i am clicking my mouse a lot to look at data, and if i click too much in a short space of time it brings up a Captcha thing, "Are you human?" (no i'm not), but really i can get around it by doing the clicking slower but it needs to be done as fast as possible. does anyone know, without requesting from the site itself, a way around this captcha thing popping up?

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