Shocking news 2/7 is same as 1/8, thanks Live chat

OMG appalling but no surprise at all

Basic principals

almost comical if it wasn't so serious tbh

Nearly as bad as corals a few years ago, offered me £5 on a horse, was told ''We must have taken a lot of money on that one, and why don't you pick another''...
That is Gospel.

dambuster

I believe they have absolutely zero training or knowlege of gambling before they are thrust upon us. What other service industry does not have a telephone contact or email (though you can use escalations@betfair.com)

Its the same as most of the shops, especially Freds, they were only trained to empty the FOBTS,
Now they're out of there depth

That is completely beyond the pale, on a similar vein I asked a trader what price were Kansas City to win Superbowl and he replied what time is the race?

Jaime Escalante spinning in his grave

It is a complete joke, but it doesn't surprise me at all.  Industry wide you deal with front line staff who have no basic understanding about gambling at all.

You go into the likes of Homebase or Wickes etc and the difference is stark.

Are you saying that the staff at Homebase and Wickes know a lot about gambling?

No, he's just saying they know more than betfair staff do...

Years ago I asked the girl in Wickes if she had any 4x2s in store, she called the manager and said I was being antisemitic.

I had the same problem Foxy, but she said to me, is that the same as 2/1.......