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sofiakenny
29 Nov 19 14:44
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Date Joined: 02 Apr 05
| Topic/replies: 25,902 | Blogger: sofiakenny's blog
withdrew last saturday and sunday...b/fair say was paid as normal..my bank say never received anything..any ideas?..tia.
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Report CLYDEBANK29 November 29, 2019 2:58 PM GMT
If the money doesn't turn up obviously it can only be chased from Betfair's end as they made the payment.  First step is to double check Betfair have the right details for the withdrawal. (Is your card out of date, that sort of thing) If everything is ok maybe give it till Wednesday next week.  Then if it still hasn't turned up you need to ask Betfair to send you a copy of the remittance advice.  If that seems correct, take the said copy to your bank and say it hasn't turned up.

That would be my advice
Report sofiakenny November 29, 2019 3:01 PM GMT
Thanks clydes..have withdrawn money since then and has gone through as normal so no prob with card.
Report CLYDEBANK29 November 29, 2019 3:03 PM GMT
I wasn't the credit controller at my last firm, but I did work with him and this situation did arise where someone said they made the payment, it was up to us to sort out (laugh) and it was never received.  We got them eventually to send a copy of the remittance advice and lo and behold they'd paid the cash into the wrong account.
Report lybertyne November 29, 2019 4:43 PM GMT
Not a question about Papal-approved birth control then.
Report geoff m November 29, 2019 5:45 PM GMT
Had same problem then realised didnt need the Viagra anymore.
Report sofiakenny November 30, 2019 10:06 AM GMT
Received an e-mail from Betfair today..we are aware that between 21/11 and 23/11 customers have issues with withdrawals.We are working
with our 3rd party providers to resolve the problem...very poor after telling me on Thursday that my withdrawals had been processed as normal.
Report flushgordon1 November 30, 2019 10:16 AM GMT
Must have been a tight gimmer.
Report sofiakenny November 30, 2019 10:23 AM GMT
Just stick tae tups flusher ya weirdo.
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