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Always have found that a local family run type of garage is better.Lots cheaper and usually a better result.
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Yes Jeff, but the main dealers state that this may void the guarantee, and particularly if they use non manufacturers parts!
My thinking is that this wouldn't stand up in a court of law, well not if the independent servicer did use manufacturer parts! |
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OP has understated how rancid this firm is
5 years ago I visited one of their stores looking a Mini Cooper BRG low mileage Sales guy took us for drive to a fuel station to top up Whist he was paying I looked in the glove box which revealed an recent service invoice When I finished my test drive I then confronted the manager Was difinetly NOT going to buy the car Why? The invoice I found ex Motobality showed a mileage 20k higher than the speedo reading I must admit I thought I contact trading standards, BUT then I didn't have a contract with them No wonder they have rebranded themselves under a different name Stay CLEAR ![]() |
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I go to a small independent garage. My grandad started going there in the late 1970s, then my dad and now I do. Completely trustworthy and decently priced.
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I had two VW Sciroccos, and had all the service work done by young guy, who had worked for VW for many years....
Later my Audi GT auto transmission failed, on the slip road off the M 621... Not the best time for it, as my mum had died during the night, and I was heading to The Registry Office. As luck would have it, there was an Audi/VW dealership visible, a quarter of a mile away, so they recovered it and hit me with a price for repair of £1,620.00 (which figure is imprinted in my brain to this day)! I told my repairer, who said it was ridiculous, and he organised the people he uses... Their price just over £800.00. They collected it, all in the price, and my man said that the main dealer would, pretty certainly, have used the same garage! When I went to collect it, I was staggered by the place....it was immaculate, and sterile (like a dentists. and inside of Mclaren)! White tiles on the floor, and showers for the technicians (I call them that out of respect, as they certainly were not "Grease Monkeys)! |
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Unfair to tar them all with the same brush - or would you also apply bent to all businesses eg insurance, petrol stations, banks etc? Thing about EH is you get what you pay for, when you buy a car from them you won't get a similar one as cheap anywhere else but as for extras (like customer service) forget it! You've bought cheap that's all you will get from them....cheap.
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I am a car tinkerer and hobbyist. My advice is never take at face value what a mechanic tells you. I think the same could be said of any tradie. Do some research on the net. Find out what parts cost on ebay. Some of these difficult jobs they describe are actually dead easy. Dealerships are the worst.
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Lee Ho - " or would you also apply bent to all businesses eg insurance, petrol stations, banks etc?"
We've just had a Royal Commission into Banks and insurance in Australia and it turns out they're the biggest bunch of crooks you'd ever find. Even charge deceased people fees long after their demise!! |
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Years ago had a car serviced and its first MOT at Halfords.
It passed okay but they said the wheels need tracking, and they recommend two new tyres as the walls are cracked. I thought that's a load of toss. I just paid for the service and MOT. Went to a local tyre dealer and had the tracking checked free - spot on was the verdict. What about these tyres? Nothing wrong with them either said the fitter. Sold the car years later with three more MOTs recorded and the same tyres. |
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'He was in for a service at 13k miles, and they quoted £323.00, which seems steep to me!'
a bit Steep ? that's flippin vertical ![]() |
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I see car store are closing 2/3 of there showrooms
leaving them with just 12 sites Probably some bargains available IF you TREAD carefully ![]() |
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I blame Brexit.
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I think all present new tyres come with "tread wear indicators" - protuberance on the groove - which are spaced evenly through the main grooves in the tyre tread; to find them just run one's finger along the grooves of the tyre. If the tread wear indicator is inline/level with the tread then that tyre must be change as it's illegal.
Sadly sharp practices are pretty common with MOT service stations esp those charging way below the recommended £58 to make up for their lower fee eg £10 for a "claimed" blown back number plate light bulb (the faulty bulb was not produced when asked); front shock faulty (a slight grit noticed); wiper (streak/smear finish); alignment/tracking. Apart from the 1st example I'd no choice but to cough up £10 otherwise would have to return for a retest and I did not live in that area; the rest I'd just ignore or consult a trusted mechanic friend. I'd never go to a main dealer for any work done on my car (parts yes) - they are for company cars only. |