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twizzle22
25 Aug 18 09:09
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Date Joined: 05 Apr 11
| Topic/replies: 7,848 | Blogger: twizzle22's blog
We are due to exchange and complete on Weds.Our buyer MUST complete by the end of the month as her mortgage offer runs out.We have hit a snag.We paid up our mortgage in full in 1999 (Woolwich B/S).Subsequently Barclays took over the Woolwich and now they are saying there is a charge against our property which we know absolutely nothing about.Infact we have had never been approached by Barclays.

We have suggested to our solicitor to include in the contract that we will be liable for any charges and to exonerate our buyers from any financial liability.This apparently is not standard practice(whatever that means)and they insist the sale cannot be executed until this matter is resolved.

We spent all day yesterday trying to contact someone in Barclays who could help us but to no avail.Our fear is that our paperwork has been archived somewhere in the depths of a vault in Mumbai and will never be found.Our solicitors are basically useless and don't seem to have grasped the urgency of our situation.

The question i am asking is their any conceivable reason we cannot complete our sale providing the caveat of no financial liability to our buyers is attached.I think my wife is on the verge of a nervous breakdown.Sad

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Replies: 38
By:
twizzle22
When: 25 Aug 18 09:11
* Conveyancing Cry
By:
donny osmond
When: 25 Aug 18 10:21
most likely an error i would think, some banks were awful getting deeds and stuff signed off properly

get on to barclays (again) and tell em you will expect them to pay compo for loss of sale
and hassle, obviously you can go to ombudsman but that takes months and doesnt help now, but
threat may do.

my mam and dad found the same problem a few years back and chased around for months before
it was confirmed as an error on banks behalf

obviously if there is a small charge you can pay it, but if no charge really exists its impossible to locate


i had loads of links on computer but sadly its gone, can only find this one...


https://www.independent.co.uk/money/mortgages/the-mortgage-is-over-whys-your-bank-hanging-around-398088.html
By:
lfc1971
When: 25 Aug 18 10:26
You haven’t explained what the charge is
By:
donny osmond
When: 25 Aug 18 10:31
i doubt barclays have explained to him, ...probably because they cant see it, because it probably
doesnt really exist ...!!!!
By:
lfc1971
When: 25 Aug 18 10:33
The first thing you should have asked Barclays is what is the charge for
At the bank , and then wait for an answer
By:
twizzle22
When: 25 Aug 18 10:34
Many thanks donny..that article is exactly our situation.Correct..If we knew what the bloody charge was we would pay it (sigh)
By:
lfc1971
When: 25 Aug 18 10:36
Take a day off work tomorrow and go to the bank and don’t leave until they answer that simple question
What is the charge for ?
By:
lfc1971
When: 25 Aug 18 10:36
Monday
By:
twizzle22
When: 25 Aug 18 10:38
lfc..Spent 2 hours at our local Barclays branch yesterday with the manager and after countless phone calls to here,there and everywhere got absolutely nowhere.Manager just shrugged her shoulders and said " sorry..these things take time to clear up"...aaagghhhhh!!
By:
twizzle22
When: 25 Aug 18 10:39
To make matters worse Mondays a sodding bank holiday
By:
lfc1971
When: 25 Aug 18 10:39
Hi I’m on Monday and don’t leave until she gives you an answer
By:
lfc1971
When: 25 Aug 18 10:39
: ) Tuesday
By:
lfc1971
When: 25 Aug 18 10:41
Im serious these things don’t take time
If she says there is a charge then she will have to tell you what it is
By:
donny osmond
When: 25 Aug 18 10:44
phone barclays now...

and raise an official complaint

get it on the system
By:
twizzle22
When: 25 Aug 18 10:44
lfc..They cannot find our paperwork even though we have given them the account no and date of redemption.Incompetence is Barclays.
By:
twizzle22
When: 25 Aug 18 10:45
On a Saturday?
By:
donny osmond
When: 25 Aug 18 10:45
why not ?
By:
lfc1971
When: 25 Aug 18 10:47
ah yes the paperwork , that’s a seperate problem
Now that has nothing to do with this charge ( unless that’s an excuse because they’ve lost the paperwork )

So the thing is , ask in person at the bank what the charge is for
And wait until she answers
By:
donny osmond
When: 25 Aug 18 10:48
youve got today, tuesday, and poss weds morning, else you could lose sale

unless buyers solicitor is amenable to your exempting them from this mystery charge

you could ring them and explain your plight ?
By:
donny osmond
When: 25 Aug 18 10:49
them = buyers solicitor
By:
lfc1971
When: 25 Aug 18 10:49
no one can agree to a charge unless they know what it is
By:
twizzle22
When: 25 Aug 18 10:51
Got to go to work now but many thanks for taking the time to post.
By:
lfc1971
When: 25 Aug 18 10:52
even if they wanted to ( which they won’t ) it’s not legally possible
By:
lfc1971
When: 25 Aug 18 11:01
recall they tried to charge for the retrieval of title deeds when I paid off a mortgage
I said it was ok they could hang onto them for me that’s fine
A few weeks later they phoned to say I could pick them up

I wasn’t selling so could afford to play that silly game
By:
lfc1971
When: 25 Aug 18 11:03
In your case if it is something like that just pay it , but you will have to know what the heck it is
By:
lfc1971
When: 25 Aug 18 11:08
That said I imagine it’s the missing paperwork that is the real problem but that is pretty likely to be resolved on time
By:
lfc1971
When: 25 Aug 18 11:44
Twizzle no point going into the bank on Tuesday the charge is not really the problem she is just throwing up dust to hide the confusion in paperwork , whatever , it’s a distraction that’s what they do

It’s in the hands of the two solicitors and banks to get it sorted as best they can given the guidelines that you have
They should be able to work and manage that all being well
The charegs is neither here nor there really it’s just part of the overall
By:
Jack Hacksaw
When: 25 Aug 18 12:37
On my way out, and haven't read all the thread, but is there a possibility of some sort of indemnity insurance that you can take out via the solicitor.

I had to do it once for some reason.
By:
twizzle22
When: 25 Aug 18 17:24
My wife took a call this afternoon from our solicitor informing the charge has been removed.You have no idea what a relief that is.In her excitement she forgot to ask for any info about the " charge" ..anyway..gonna get rat arsed now.Thanks again for replying and a special thanks to Donny.Happy
By:
Deltâ
When: 25 Aug 18 17:45
Women, hey!
By:
donny osmond
When: 25 Aug 18 17:54
great news twizzle
By:
breadnbutter
When: 26 Aug 18 01:26
The charge is not a monetary penalty ,the charge is a a lenders name on the title ,needs to be removed before a sale can proceed . Even if the property is mortgage free the charge needs to be removed ,forms filled out etc ,easy for it to be overlooked  and not unusual for it to remain long after lender has been fully paid  .Think the land registry office will send you confirmation it’s gone in due course ,it’s all too complicated although think it’s electronic now but still a tad involved .The lender should do it auto in Eng now but easy for it not to have been done .You should have been notified by lender that they no longer had an interest in the property ,a discharge letter and then notice from land registry to confirm charge was gone .Doubt a buyer will be convinced by a phone call from a bank . Sale won’t proceed until it’s  done electronically imo ,which is prob  exactly what’s been done here .
By:
twizzle22
When: 26 Aug 18 09:19
That's a very comprehensive posting b&b.Now i am beginning to understand  exactly what has occurred in my case.Are you a conveyancing solicitor by chance?
By:
twizzle22
When: 29 Aug 18 17:02
Sale went through today...what a blessed relief.Now all we need is get our vendors to move out pronto.Our buyers are kindly allowing us to stay here until the 21st Sept.
By:
lfc1971
When: 29 Aug 18 17:05
very well done very stressful at times ,  alls well that ends well : )
By:
Deltâ
When: 29 Aug 18 17:09
I'm free for the house warming party, just saying ...
By:
SlippyBlue
When: 29 Aug 18 17:16
Great news twizzle, abitofinterest will no doubt be along shortly Delta to arrange one of his "special" chit chat parties in the twizzle's new gaff.
By:
Deltâ
When: 29 Aug 18 21:52
lovely
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