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SPOT THE DOG
25 Mar 18 17:34
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Date Joined: 12 Jan 01
| Topic/replies: 4,506 | Blogger: SPOT THE DOG's blog
My Wifes phone is playing up. when she took a photo, it turned it into a short vidio each time. Tried turning on and off, no different. Now (camera) screen has gone black, when wanting to use the camra. Screen now appears frozen.
Question. How do we turn the Apple 5SE i-phone back to factory settings please. and would that help.

Thank you.

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Replies: 6
By:
Barry Conway
When: 25 Mar 18 17:42
Hole the home (round one at bottom) and lock (one on top buttons) buttons together for 30-60 seconds. Called a soft reset. It might work...

http://ee.co.uk/help/phones-and-device/apple/apple-iphone-SE/apple-iphone-SE-top-tips/iphone-SE-perform-a-soft-reset
By:
Barry Conway
When: 25 Mar 18 17:43
Hard reset as follows, but you probably don't need to do this, and it will wipe all data from the phone so I wouldn't advise this

http://ee.co.uk/help/phones-and-device/apple/apple-iphone-SE/apple-iphone-SE-top-tips/iphone-SE-perform-a-master-reset
By:
Pleasegivemeanailedontip
When: 25 Mar 18 17:52
The video photo thing is same as iphone 6 i think. Theres a button top middle of the camera screen that toggles live photos on/off
By:
SPOT THE DOG
When: 25 Mar 18 19:45
Thank you very much Barry, it seems to have worked, my Wife said.
By:
betting_masta
When: 25 Mar 18 20:05
Thank you for using Betfair mobile phone support

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By:
Capt__F
When: 25 Mar 18 23:51
3

no have a nice day
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