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still musing over whether to accept - if anyone has a letter from them and wants details of how to get compensation let me know 
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That's a decent offer. Got to give them some credit.
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they seem like right shower:
If you have received a letter i can give a few pointers for what worked for me..... |
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cheque received in post yesterday
if each of the 800,000 affected by this complained properly this will cost them a bomb  |