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twizzle22
26 Sep 17 15:26
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Date Joined: 05 Apr 11
| Topic/replies: 7,848 | Blogger: twizzle22's blog
My wife has just returned from Mothercare where she was returning an item which costs £19.99.She offered the female assistant a penny to make up to the score.The girl said NO.can't do that.My wife explained that when she originally bought the item she handed over a twenty pound note and the assistant gave her a penny change but in Mothercare apparently this doesn't happen in reverse.

Instead the stupid girl handed over £15 in notes ,24 20pence pieces,0ne tenpence piece a fivepence piece and 5pence worth of mixed copper.

Common sense appears to have no place in Mothercare World.My wife is so cross she has come home and to calm down is eating a lump of cake.So thanks Mothercare..you've ruined the cut in my wife's trousers due to the avalanche of loose change in her pockets and yer gonna make her fat.

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Replies: 25
By:
stewarts rise
When: 26 Sep 17 15:49
Yes, but at least your wife is a penny better off!
By:
Ken Masters
When: 26 Sep 17 17:16
It'd be easier if you went in and tried them on instead of making your wife guess.
By:
Coachbuster
When: 26 Sep 17 17:59
very sharp Stewarts Wink
By:
Coachbuster
When: 26 Sep 17 17:59
very sharp Stewarts
By:
twizzle22
When: 26 Sep 17 18:23
Sorry..my error..it was 4p in mixed copper.The 5p worth of copper she threw on the table when she arrived home included the penny she was going to give to the imbecilic shop assistant.She has written a letter of complaint.I will let you know the outcome( Yeah yeah..like your really arsed)Grin
By:
ronnie rails
When: 26 Sep 17 18:27
twizzle

off topic I know but how was Friday night?

regards Ronnie
By:
twizzle22
When: 26 Sep 17 19:42
Good turn out Ron..50 odd people turned up.Mark's going to have a bash at laying on here.
By:
ronnie rails
When: 26 Sep 17 20:00
twizzle

I am pleased Mark had a good turn out as I said before he is was one of the good guys.

Can I ask if Karen boodle and Syke the new PR girl were there, or if Simon Claire or David Stevens turned up?
By:
twizzle22
When: 26 Sep 17 22:07
I didn't attend ron but i will endeavour to find out for you.
By:
pixie
When: 27 Sep 17 12:14
Can your wife, really be bothered to write a letter of complaint?

Dear Mothercare

I am really cross as I took an item back today and your shop assistant gave me £19.99 in cash rather than a £20 note. This makes me so angry it makes my blood boil. Please make sure this NEVER happens again.

Yours faithfully

Mrs Twizzle22.
By:
twizzle22
When: 27 Sep 17 13:51
pixie..you seem to be missing the point.The girl had no 50ps or £1 coins in her till so she hoisted 24 fcking 20 pence pieces on my misses...if you think that's reasonable then i suggest you apply for a position at Mothercare.
By:
pixie
When: 27 Sep 17 14:20
Not missing the point, bit of a first world problem don't you think? I really couldn't be arsed to write a letter over it; if it were me, I'd shrug, laugh and probably stick them in the parking meter when I got back to the car park.
By:
twizzle22
When: 27 Sep 17 14:37
You see that's the problem with folks these days.They simply can't be bothered.Just put up with shoddy service.Much easier than to shrug shoulders and do nowt.
By:
pixie
When: 27 Sep 17 14:51
Either that, or we are too busy with our lives to worry about the inconvenience of being given too much change and having time to write a letter of complaint, to achieve absolutely nothing.
By:
twizzle22
When: 27 Sep 17 15:13
Either that is the correct answer pixieWink
By:
twizzle22
When: 30 Sep 17 19:45
No Ron..none of the head honchos could be arsed to show there faces
By:
Just Checking
When: 30 Sep 17 20:43
I've never had that happen in my life, I often keep a small selection of change in the pcoket to avoid the above if I know I'll be paying cash :(

Still could have been worse, could have ended up like this :)

https://www.youtube.com/watch?v=y6QgHUJIQ5Q
By:
ronnie rails
When: 30 Sep 17 21:07
twizzle

I would like to say I'm shocked but I am not, I didn't expect Claire or Stevens to show their faces as they only think of themselves.

Mark is the nicest bloke you could meet, approachable, friendly; even to those who have had too much hospitality; his going is Korals loss, they need to get a grip and realise that Sykes, boodle and Paul Bowtell the financial director who are down to earth and do the best for the customer's and the staff have got it right and are appreciated.

where as sticking your head up your own dark hole losses you staff morale and customers.
By:
Just Checking
When: 30 Sep 17 21:18
I've not really seen it here but to help avoid scenarios like this in the US they often have a "take a penny leave a penny" tray at the till -
https://en.wikipedia.org/wiki/Take_a_penny,_leave_a_penny
By:
Barry Conway
When: 03 Oct 17 11:01
Any news?
By:
twizzle22
When: 03 Oct 17 11:34
Diddly squat..didn't even have the manners to acknowledge her email..Mother-no-care.
By:
Barry Conway
When: 11 Nov 17 13:06
They must have been in touch by now?
By:
Barry Conway
When: 19 Mar 18 23:15
Mothercare share price down 85% since this thread was started. I could be on to something here.
By:
xmoneyx
When: 19 Mar 18 23:20
when I go to petrol station an fill up £20

I always put in £20.01

I show him/her a £20 an another £20

9/10 times they let me off the penny
By:
Capt__F
When: 19 Mar 18 23:46
nice
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