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aasbff
10 Mar 17 20:58
Joined:
Date Joined: 11 Nov 09
| Topic/replies: 2,471 | Blogger: aasbff's blog
Has anybody else been experiencing problems with their connection in the last week?

It seems worse than normal. It stays on for a bit then sort of freezes and goes off.

If I then disconnect from my laptop and then connect again, it comes back on.

This process has been done around ten times a day. Damned annoying!
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Report cooperman • March 10, 2017 9:01 PM GMT
When it happened to me I rang them, operator checked and apologized sent engineer to fix and refunded me for downtime on my next bill. It was a wiring fault fixed in about ten mins. GL.
Report aasbff • March 11, 2017 2:41 PM GMT
Ok cheers cooperman, I'll have to ring them up if this keeps occuring! (That'll be fun)
Report cooperman • March 11, 2017 3:28 PM GMT
Yeah when speaking to her it was obvious that she was looking at a record of the number and times of the drop outs, which by the way could have proved quite costly on here.
Report anxious • March 11, 2017 3:56 PM GMT
another post removed for telling the truth about BT
Report anxious • March 11, 2017 3:56 PM GMT
Are the right wing grass squads back on the scene
Report Torquemada • March 11, 2017 4:15 PM GMT
I had a problem. BT said they would send an engineer out but would charge me £130 if it was a wiring fault. They put you in an awkward situation. I got a mate in to look at the wiring and it was fine so I called out the BT engineer. He came and said it was the wiring! "No it ain't" I said "it's just been checked and it's okay"
Turned out that something had gone wrong at our nearest exchange. Bloody shysters the lot of em.
Report anxious • March 11, 2017 4:38 PM GMT
This is a familiar tale scaffy , you should contact BT and demand your money back saying that the fault was on an outside line
Report Torquemada • March 11, 2017 4:41 PM GMT
I didn't pay anything. The actual fault was found, but only after I had refused to accept BT's default position of a wiring fault in my house.
Report anxious • March 11, 2017 4:51 PM GMT
They all try the same trick BT , Sky , Virgin etc   awful companies the lot of them
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