O2 Mobile trying to end contract

Think cancelling dd could cause problems

Can you not do it via the 02 app?

Nope.

There isn't anything on their site that tells you how to cancel. Only option is to ring 202 tomorrow.

Can't be as bad as vodafone. Phoned them 3 times to cancel, did the online chat 3 times, cos they kept sending me the next bill.
At one point I had 3 letters from them arrive one after the other claiming 3 different amounts I had to pay left on my balance. They want 30 days notice before your contract is up and then they can claim they didn't receive it. c()nts

In live chat now

Don't you just fkin love the live chat..


Vishnar is typing.....


(35 mins later)


Vishnar is typing...

You have been transferred to queue Recontract
info • 8:45 PM

Welcome to O2, someone will be with you soon.
info • 8:31 PM

8:31 - 8:45 just to be told you will be transferred. Why not tell me that at 8:31?

Knackers to this i've been in chat for over 20mins got nowhere. will ring 202 tomorrow and see how that goes.

The govt should outlaw those 2 year contracts. F----- joke they are.

I've managed to get the contract cancelled but trying to get O2 to unlock my iphone is something else

Fill out the free online form and they say they will text you, they never have. Even when they contact you it can take upto 14 days to unlock, wtf why?

unlocking an iphone ?

you can do it yourself or take it to any little phone shop and they'll do it for about a tenner.

My contract with 02 for a iPhone I bought for my wife expired a few weeks ago. I was paying something like £35 a month. I phoned up, got through straight away and they could not have been more helpful. I was offered a new one year contract for I think £12 a month for the same tariffs. Obviously I now owned the mobile hence the reduction. They even give me some discount.