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08 Aug 15
19:57
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Date Joined:
05 Apr 06
Personal details of up to 2.4 million Carphone Warehouse customers may have been accessed in a cyber-attack, the mobile phone retailer says.
Up to 90,000 customers may also have had their encrypted credit card details accessed, it said in a statement.
While the "vast majority" of Carphone Warehouse customers are unaffected, the breach does concern some of the company's separately managed divisions.
The retailer's owner, Dixons Carphone, said it was very sorry for the attack.
The affected part of the company operates the OneStopPhoneShop.com, e2save.com and Mobiles.co.uk websites.
It also provides services to iD Mobile, TalkTalk Mobile, Talk Mobile and some Carphone Warehouse customers.
Sebastian James, chief executive of Dixons Carphone, said: "We are, of course, informing anyone that may have been affected, and have put in place additional security measures.
"We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems."
Carphone Warehouse said it was informing all customers who may have been affected of the breach.
It will also advise affected individuals on how to reduce the risk of further consequences arising from the data leak.
Up to 90,000 customers may also have had their encrypted credit card details accessed, it said in a statement.
While the "vast majority" of Carphone Warehouse customers are unaffected, the breach does concern some of the company's separately managed divisions.
The retailer's owner, Dixons Carphone, said it was very sorry for the attack.
The affected part of the company operates the OneStopPhoneShop.com, e2save.com and Mobiles.co.uk websites.
It also provides services to iD Mobile, TalkTalk Mobile, Talk Mobile and some Carphone Warehouse customers.
Sebastian James, chief executive of Dixons Carphone, said: "We are, of course, informing anyone that may have been affected, and have put in place additional security measures.
"We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems."
Carphone Warehouse said it was informing all customers who may have been affected of the breach.
It will also advise affected individuals on how to reduce the risk of further consequences arising from the data leak.
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Got myself a new phone last week from mobiles.co.uk.Cancelled my bank card to be on the safe side.
Also any person who has got all your identifiable information may be able to open credit in your name, unless you’ve initiated a credit freeze. You can be alerted every time someone has applied or received credit in your name, and if you weren’t the person who triggered those credit report inquiries, you’ll know someone has access to your data. But pretty sure it's not a free service you'll have to pay for it. Although if someone has got credit in your name it can take a long time to reverse the damage.
Just got a dodgy looking email supposedly from Amazon.Saying they couldn't process a recent transaction and asking if I've changed my bank card to send them the details.Only Amazon transaction of last couple of weeks has already been deducted from my account.
The retailer's owner, Dixons Carphone, said it was very sorry for the attack. (no doubt lessons will be learned)
The affected part of the company operates the OneStopPhoneShop.com, e2save.com and Mobiles.co.uk websites.
It also provides services to iD Mobile, TalkTalk Mobile, Talk Mobile and some Carphone Warehouse customers.
Sebastian James, chief executive of Dixons Carphone, said: "We are, of course, informing anyone that may have been affected, and have put in place additional security measures.
"We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems."
Should have been there in the first place Sid
The affected part of the company operates the OneStopPhoneShop.com, e2save.com and Mobiles.co.uk websites.
It also provides services to iD Mobile, TalkTalk Mobile, Talk Mobile and some Carphone Warehouse customers.
Sebastian James, chief executive of Dixons Carphone, said: "We are, of course, informing anyone that may have been affected, and have put in place additional security measures.
"We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems."
Should have been there in the first place Sid
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