Need help with a computer problem please

Task Manager

highlight the line you want, and click 'end task'

If its not too much trouble and your still up spelling could you please explain that procedure more simply as I am not very advances in the workings of computers eventhough I use one many hours a day. If your not still up maybe you can give a reply tomorrow.

Press the Ctrl, Alt and Delete buttons all at the same time. Then select 'Task Manager'. Then locate the browser program from the list and click on 'End Task'.

Of course, you could just turn the laptop off by holding down the power button for several seconds. It'll be gone by the time you boot back up...

thank you joe. I will try that now. I cant actually take the power battery out of this particular laptop which is a Toshiba but even when I tried letting the battery run flat down and restarted it the same webpage was up.

Just to check I wont lose any pictures which are saved but only seem to be saved under that same username account on the laptop. The pictures are family ones so I dare not lose them.

Can you please just confirm I wont lose any of these pictures. Thanks in advance.

Well the pictures will be saved somewhere on the laptop, so no, they won't be lost just by switching the laptop off.

If you let the battery go flat, the laptop probably just went into suspend mode rather than turning itself off, so that would explain why the webpage was still up.  Switch it off properly, and the offending browser should be gone....

thank you very much joe.

No probs. Good luck!!

Well its actually for a friend.

of course it is 

Did it work?

MisterBadger • July 13, 2015 2:09 AM BST
Well its actually for a friend.

of course it is


In fairness ive seen Cameltoe on these types of adult webpage  but neve Paddletoe

No it did not work.

First I tried to run the battery down which I did but when I turned computer on again it was the same.

Tried the ctr, alt, delete method and task manager came up. But the mouse was still stuck/not sure the mouse icon on screen was even visible. I could see the place on the bottom right corner which said end task but I had no way to click on it.

Will it start up in 'safe mode'?

not very good with the workings of computers spelling. The mouse is completely not working on the other account username. Not sure what you mean by safe mode?

any help with this would be greatly appreciated. I will probably survive but my wife will give me a telling off if she sees what the webpage is stuck on.

paddle,try pressing F7 the pointer key,it may free up the webpage or possibly tab the keys so that the mouse points to a close button and press enter,that MAY work,gd luck

paddletoe • July 13, 2015 5:15 PM BST
any help with this would be greatly appreciated. I will probably survive but my wife will give me a telling off if she sees what the webpage is stuck on.


tell her what you told us.....................Well its actually for a friend.

BTW when you tried task manager it wouldn't free up the mouse you would have to tab down using the arrow keys (Up/down/sideways arrows) to hover above the ISP you want to remove.

okay let me phone my friend and tell him to try clicking the f7 key.

ALso possible to try switching off the router in the house and switching back on after 30 seconds,it may disconnect all the web pages held and switch off the laptop and restart,gd luck

thanks for all your help everyone but it still wont work. There is no mouse icon coming up at all. I can get to the task manager page using the method suggested but I cant click on the end task icon on the bottom right corner as I have no mouse icon to click on it and the move up and down keys wont work at this stage to move onto it.

The only option is going to be to bring it to pc world where I got the computer from but I will have to end up going to one miles away from where I live the webpage I am stuck on is a little embarrassing.

Will the tab key (far left of keyboard,just above control/shift keys) not let you move the cursor to end task (then press enter)

You could try killing the process, then un-installing the software, re-booting, then re-installing the software

http://www.addictivetips.com/windows-tips/kill-processes-from-the-command-pr...

tab keys wont work when I get as far as task manager so cant click on end task. I will try turning off router in a while. Worst case scenario I will have to bring it to pc world and I am sure they can fix it quickly. No big deal really when I am not going to see the person again.

As if they have never had a bit of porn on their computer anyway.

You could stage a burglary and pretend the laptop has been nicked

Try the process kill I suggested. You may not need to uninstall & re-install the software. Kill the process, restart the pc & that may be it sorted.
Failing that, can't you get a mate round to take a look? Another alternative, is to get a mate to login remotely with e.g. Team viewer
(remote access software)

by the way its nothing very bad on the webpage. Just a few ladies in lingerie.

stow I have lots of important personal pictures on this account so I don't want to do anything which might result in losing them. Can you assure me they will be safe please.

"Just a few ladies in lingerie."

Loving this thread

Sorry, I shouldn't be laughing

what can I say. I was looking at some ladies in lingerie. They were not even naked.

Turn the computer off.

When you turn in back on, continually tap the F8 button until the normal screen opens up.

It should say 'Safe Mode' in each corner of the screen.

Try Task Manager again.

paddletoe   
13 Jul 15 18:16 
stow I have lots of important personal pictures on this account so I don't want to do anything which might result in losing them. Can you assure me they will be safe please.

Can't you put a disc in to save them?

You could say you were looking to buy some underwear as a present

when I turn the computer off it comes back on as normal. Its just when I log into one particular account where everything is frozen on a particular webpage. That's why I can use this same computer to chat here. I just need to log and sign in under one of the other account usernames on the same computer.
So should I sign in under the frozen account and then keep pressing the f8 key. Tried pressing the f7 one previously which someone else suggested but nothing happened.

anyway have to go to Belfast tomorrow  so will just probably have to bring it in there to a store which is miles away from where I live and make sure I get a fella to look at it.

Don't worry about it too much, Paddletoe.

Us women are well aware that our men like to look at comely ladies on the internet

Your friend must be proud of you paddletoe to go to such lengths.

Geoff!

You have my sympathy mate, my ex wife was smaller than me so I could not get into any of her stuff either, at least we have online shopping now so no more red faces in the M&S knicker dept.

So no more red faces in the M&S knicker dept, only PC World.

Paddletoe, is probably regretting that he ever asked for our help

paddletoe   
13 Jul 15 18:27 
So should I sign in under the frozen account and then keep pressing the f8 key.

It can't hurt to try it.

.https://www.youtube.com/watch?v=beN7FftWNCM&list=RDbeN7FftWNCM#t=0
Father Ted the wrong department.

Love Father Ted

From little acorns. Turning into the thread of the year.
Up there with Father Ted.

Thanks paddletoe I haven't laughed as much for a long time.

Fair play Paddletoe,very handy thread if we ever get the pages stuck.

"anyway have to go to Belfast tomorrow  so will just probably have to bring it in there to a store which is miles away from where I live and make sure I get a fella to look at it".


If as i suspect, this is a website for ladyboys in lingerie.

Not so sure i would be so confident in taking it to a shop in Belfast and asking a bloke for his opinion, no mate is worth that kind of risk.

When you start up your computer, at the bottom of the screen wil display a message for settings.

It will display a function key, they are found on the top row above the numbers.

Probably F4 OR F7 depending on the make.

it will say presS F4 OR 7.

It will be fast a second or so, so you wil probaly see it and miss it, reboot if this is the case.

It will take you to a menu with different options, select restore to an earlier point.

This will allow you to go back to a safe point before the lingerie.

A kind of Back to the future for computers.

Should YOUR FRIEND need any further help, message me, am always on when racing is on.

;)

M13, spoilsport,

Blimey. Is this still going on??

Not sure why only the mouse is stuck.  Suppose it might be worth plugging in an external keyboard or mouse.

Assuming the keyboard works, it ought to be possible to use the keyboard to highlight the 'End Task' button - just by pressing the 'Tab' key until 'End Task' is highlighted.

Oh well. Probably Padd is treating himself to the best in Belfast lingerie by now....

tbf id have said i was watching p0rn with women in lingerie if i got stuck on the littlewoods lingerie page.....

^^

Killing processes will not remove any files

This is a thread that is going to be resurrected on a fairly frequent basis.

Well I brought it to PC world today and got it sorted out. They put in an external mouse. The mouse icon then came on and the frozen page was able to be closed. However, when I came back home and tried to use that same account on the computer the mouse was nowhere to be seen. Its gone again. Good news is that the account opens on a blank page.

I don't know what all the giggling was about. As if its not a common problem when if like me you have 3 or different betting sites up and in between quiet periods you put up another site for a peruse.

Thank you all for the help though. Much appreciated.

paddletoe you were perusing for a bruising unill PC World came to your rescue.

untill*

You're wrong paddletoe. Everybody else on here looks at old episodes of Songs of Praise between bets.

Let this thread drop off the bottom now imo.

how much were the panty hoses?

I work from home so I have no female colleagues. What can I say seeing a lady on the internet now and gain in sexy lingerie helps me relax and gives me some female interaction. I don't wear womens undies.

It was just a website with secretaries. They were not doing anything very bad.

Anyway the problem is solved now so no need to go on about it. I was looking at website with ladies in uniforms. Secretaries, nurses, maids. I just like the way they dress.

i dont approve of that in the workplace

You like maids do you, Paddletoe?

Well that has given me the perfect excuse to post one of my favourite songs and videos.

The Stowaway
.
http://youtu.be/yA0DHgm-XzE

Let the thread die ffs

wasnt suggesting you wore undies paddletoe

some people like stuff like women in pantyhoses....was just taking the mick re a shopping website to get yer kicks

think most people watch p0rn at least once in a while....well it does make a lot of money on the net which is odd because of the free sites.....

Just a guess but are you using Firefox?  They have stopped running adobe flash player.  My computer froze twice today. No Idea if its connected.