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Chit Chat
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Just received a letter from npower totally out of the blue, regarding a balance of £23.96 credit that was on my account from an address from over 2 years ago. They apologise for the slowness (I simply transferred the address and stayed with npower I didn't know there was a credit) of realising it.
Must be 5hitting themselves over the regulators taking a closer look into the sector
Must be 5hitting themselves over the regulators taking a closer look into the sector
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They'll probably charge you £30.00 for sending the letter out though.
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Try getting a bill off Scottish Power, you will then need an Accounting Degree to understand it, usually about 4 pages long and with numerous uncited adjustments. Impossible to fathom (deliberately so I reckon too).
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Best thing to do with these robbing b@stards is to just get billed quarterly (give them the actual reading each time, don't rely on an estimate) and then pay for the amount you've used. None of this direct debit nonsense where they hold on to hundreds of pounds for months and months on end
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The energy industry is in meltdown regarding complaints, customer services, IT issues and the like.
Yet the profits have never been higher. Welcome to Thatchers Britain. |