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Aunty Post
11 May 14 15:27
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Date Joined: 14 Nov 03
| Topic/replies: 12,444 | Blogger: Aunty Post's blog
Someone posted on this a week or so ago.

I said I have been hit too many times for this and "Data Charges" so am wary of it.

Just got hit again which wouldn't be so bad, but I can't figure out why!

2014-05-11
14:43    90064646996     2014-05-11
14:43    Bet Txn Charge for over 1000 per hour on 10/05/14          -    -    -    (21.47)

No doubt a few of the folks on here, who are not my best friends, will be beside themselves with joy!   

Cry

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Replies: 4
By:
Aunty Post
When: 11 May 14 15:46
Just to clarify this.....

It was 3,147 bets in one hour!!!
By:
Aunty Post
When: 11 May 14 15:54
I e-mailed them and this is what I got back.....

Hi,

This is an automated email as you have contacted the BDP support team outside of office hours (0900-1800 GMT/BST Monday-Friday)


How contemptuous is that?

This is a worldwide 24/7 business, and is only staffed Monday to Friday, in office hours!!!!
By:
The Leopard
When: 12 May 14 19:14
Try emailing in the day time?
By:
Aunty Post
When: 12 May 14 19:20
Well I did but it was the weekend.

I still believe that for all the revenue they achieve, from all corners of the globe, and the fact that major international events
are live at any time of day, that they should be contactable at any time!

Anyway the good news is that I got a positive response today, and re-credited with the full amount......Happy
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