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JackS
01 Feb 10 18:44
Joined:
Date Joined: 04 Oct 07
| Topic/replies: 352 | Blogger: JackS's blog
Anyone fell foul of the new stinger visits whereby a person of 18-20 is sent into your shop and you are reported if you didn't challenge them for ID? I have recently been suspended for this. I'm off with full pay for 2 weeks then have to attend a disciplinary hearing.

If you have been caught out by this please let me know how you went on. 2 people who I know personally have received final written warnings over this and I am pretty sure they (Billys) will now be looking for people to make a example of.

Should I be expecting the sack? Should I actually bother to try and sort some union rep out for the meeting or just accept I have fecked it so to speak. I have seen the c.c.t.v pictures of the little scrotum they sent in and as far as I am concerned he still looks over 21.

Am I as well making some sort of impassioned speech about how people are old enough to get married, have kids, claim dole and get blown to bits in Afghanistan but can't have £3 at 4/6 or the world will end. Shall I highlight the hypocrisy of this policy when we are constantly brow beaten into pushing our f.o.b.t business and football coupons onto young customers? Or shall I just tell the d.o.m to get **ed and get in the giro queue?

Cheers.
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Report Tess • February 1, 2010 6:54 PM GMT
Whe you go to your hearing you must insist that you thought the person looked about 25. They will try to question you about this but just stick to your guns. One of my CSA'S failed a serve legal visit, butdid the above and was given a final written warning. Don't start saying that you weren't sure, but thought he looked old enough etc etc. He looked 25 and therefore you didn't need to ID him.
Report wur • February 1, 2010 6:54 PM GMT
Get union rep to accompny you. Don't bother about arguing the toss about people being old enough to marry/drive/join the army.

Isn't the 21 rule a safety net? People are allowed to bet at 18, aren't they? So, the 21 rule is just giving your employers a bit of leeway. If the 'customer' was over 18, I don't think they'd have a legal leg to stand on at an employment tribunal for unfair dismissal.
Report JackS • February 1, 2010 6:59 PM GMT
Thank you for the advice. Will certainly make use of it.

All the CSA's I know have been given final written warnings but am pretty sure they will start sacking people soon.

Fingers crossed I'm not the example!
Report Tess • February 1, 2010 7:02 PM GMT
William Hill have a think 21 policy.Jack, whilst the above from Wurr might be true, it hasn't yet been tested. Do you want to be the one to test, or do you still want a job in 3 weeks time. Follow my advice and you will still have a job. If you want to ring me, I am in tomorrow. I don't want to broadcast my shop but think London, sport other than football. I wouldn't even consider the impassioned speach as it will cut no ice at all. I tried it on behalf of my CSA and ended up on the wrong end of a grievance taken out against me by an AOM. Thankfully, I am well thought of, so it went no further.
Report HRH The Lager Khan • February 1, 2010 7:09 PM GMT
FFS - have they really got nothing better to do these days, it's a disgrace, glad I'm out of it!

Surely turning shops in to chav arcades with all the damn fobt's is only going to attract younger customers! If it was me and you're not getting any support from above, I would wait until your area manager was working in a shop and during the busiest part of the afternoon get a well developed 19 year old member of the opposite sex to pay them a visit and see what happens! ;)
Report JackS • February 1, 2010 7:10 PM GMT
Thanks Tess, you are almost certainly right, I would prefer to keep my job than be the one to prove they are wrong.

I am going to go down the route of taking the policy very seriously, for this one slip up I have done hundreds of successful challenges on people who I felt might have been under 21 but in this case I was sure the person was 25+

I will let you know how I get on.

Cheers :)
Report On The Contrary • February 1, 2010 7:17 PM GMT
You MUST get a Union rep / legal advice (forget the morals of their actions etc ..this is survival stuff)

It wouldn't surprise me if you have been there a while or are paid above average (regardless of what you may think of your pay obviously!!)

They are definitely using this to advance longer serving / better rewarded managers onto a final written. After that, they only need a token mistake from you within next 12 months and they can open the trap door and replace you with a cheaper alternative

The fact that a number of suspensions have been 'commuted' into final writtens means that they cannot sack you ..providing you get urself properly represented and focus the case on procedures and precedents rather than morals (however much they st ink)

Good luck mate
Report Lozzy • February 1, 2010 7:38 PM GMT
They have been shafting punters for years and now it looks like they are shafting their own employees. Crap of the highest order - and I say these bar stards are worse than Ladcrooks no matter what others say.
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