I got hacked

wish i had £14.55 to lose

so do i! ...gutted!

What's your security? Firewall etc?

i dont have one, they all get hacked eventually, norton, avg you name it they are all **e, but i do scan for viruses weekly using Advanced Care System, or Spybot or Adaware.

sounds weird.
how was it hacked? doubt anyone could just hack into it.
maybe u left password on old laptop or something like that?
u could go into my account , then my security , then u can see what time etc u were logged on.
then u could search the IP address.
do that and see what comes up

If you're trawling the internet bareback you're at risk of getting picked off unfortunately, some right sh1ts out there.

search ip here.

http://tools.whois.net/whoisbyip/

Done that, ps i never write or mask passwords on computers, i never access this site via other pcs only home pcs, i went to my security and two seperate ip addresses came up, 17.50 this evening and 18.11 this evening, both different, it said both were uk, when i googled them one was grimsby the other CA America, i was at the pc at the time and logged in, they sent the money from my betting wallet into the casino and that was that, i dont think i have ever used the casino here let alone know how to put money through, when i check history for the casino it just says 0 ...the money was taken at 18.12 via the USA ip addy

Thanks will check it now ...

Hmmm the USA one has just come up Amsterdam 82.5.81.216

well i wouldn't be at all happy with betfairs response.
you are talking tio some goon in a call centre.
few choice words to the right person and as long as its obvious you have been "hacked" i would assume your money will be returned ASAP

OrgName: Internet Assigned Numbers Authority
OrgID: IANA
Address: 4676 Admiralty Way, Suite 330
City: Marina del Rey
StateProv: CA
PostalCode: 90292-6695
Country: US


10.70.177.5

the ip address is someone in the uk on NTL or whatsit now , virgin.

inetnum: 82.5.80.0 - 82.5.143.255
netname: NTL
descr: NTL Infrastructure - Waltham Park
country: GB
admin-c: NNMC1-RIPE
tech-c: NNMC1-RIPE
status: ASSIGNED PA
mnt-by: AS5089-MNT
source: RIPE # Filtered

role: NTLI Network Management Centre
address: NTL Internet
address: Crawley Court
address: Winchester
address: Hampshire
address: SO21 2QA
phone: +44 1633710142
admin-c: MH22007-RIPE
admin-c: NR731-RIPE
admin-c: CW1083-RIPE
tech-c: MH22007-RIPE
tech-c: CW1083-RIPE
nic-hdl: NNMC1-RIPE
mnt-by: AS5089-MNT
e-mail: pim@virginmedia.co.uk
source: RIPE # Filtered

% Information related to '82.0.0.0/11AS5089'

route: 82.0.0.0/11
descr: NTL-UK-IP-BLOCK
origin: AS5089
mnt-by: AS5089-MNT
remarks: report abuse to www.virginmedia.com/netreport +44 (0)1633 710142
source: RIPE # Filtered

% Information related to '82.0.0.0/13AS5089'

route: 82.0.0.0/13
descr: NTL-UK-IP-BLOCK
origin: AS5089
mnt-by: AS5089-MNT
source: RIPE # Filtered

% Information related to '82.4.0.0/14AS5089'

route: 82.4.0.0/14
descr: NTL-UK-IP-BLOCK
origin: AS5089
mnt-by: AS5089-MNT
source: RIPE # Filtered

82.5.81.216 - NTL Infrastructure - Waltham Park

10.70.177.5 - is private / home network

did they just gamble the money in the casino? seems bit odd

1.01 Your missus is a roulette addict.

Well thats a little more reasuring, i am told the fraud team will contact me tomorrow, so i will wait and see i guess, in all the years i have been here though never heard of this happening before to anyone else

Guy last week had been hacked too. Betfair closed his account for him

Funnily enough someone had something similar last week where they were hacked.

I dont know, the money said tranfered into the casino, then from there i havent a clue how it was used or if it was taken out somehow, i guess or i am hoping betfair can tell me what was done with it

They suspended my account for a while, then he reopened it so i could give him the ip addresses from my security setting, then i changed the password after scanning and debugging naturally. I will keep my eye on my security now from the "My account menu for a while just to check its done the trick but failing that i will close the account and maybe either open another or go else where depending on the response i get tomorrow from betfair

thanks u guys

It was only to have a bet on the golf the weekend, spose now i have no money to bet with i will pick the winner of golf Lee Westwood fill ya boots!

gutted!

Skindog, are you using wi-fi by any chance?

Yes i use wifi but the main pc i was using at the time is connected direct to my router why?

If there is any wi-fi connection to your router, whether or not it's being used by you, then you're exposed to anyone nearby who wants to take advantage.

What you've just said is the same as saying "The back door's unlocked but I were only using the front door with a key".

Wi-fi is rotten, never use a wi-fi router or every script kiddy in range is into you.

i'd guess 1 in 3 households in britain probably has wi-fi now, and 1 in 3 households in britain are not getting their computers hacked.

Betfair will likely tell you that the bets were made from your IP and if so then it's your problem. Seriously, wi-fi is like putting a phone extension outside on your windowsill. Don't be surprised if some passing drunk uses it to phone the speaking clock in New Zealand.

One in three houses hasn't got a burglar alarm neither but the burglars can't be everywhere at once. Give them time but, give them time.

i find your claims hard to believe, but that's not to say i believe wi-fi is 100% safe - it's not.

Fear mongering (or scaremongering) is the use of fear to influence the opinions and actions of others towards some specific end. The feared object or subject is sometimes exaggerated, and the pattern of fear mongering is usually one of repetition, in order to continuously reinforce the intended effects of this tactic, sometimes in the form of a vicious circle.

In that case Darren (bet your mates call you Daz or Persil) I won't advise you to lock your doors. I don't want to scare you.

no worries gally - i'll remember this chat when wi-fi is banned due to it not being safe.

They used to sell a cigarette "the cigarette that doctors smoke". You can't get it now. Besides, you've no need of wi-fi, buy a couple of homeplugs and sit where you like.

if you're right, fair play.

but i struggle to believe you know more than millions of other computer users.

Darren, old lamb, even YOU know more than millions of other computer users. I won't fall out with you over this, you tell the OP that his back door is locked and I tell him it's banging in the wind. Two opinions well meant.

Yer i know about routers if they are unsecured and to be fair mine is so i am asking for trouble, but having said that i think if you secure them as most seem to be around by me they are hard to pass surely? ...they are all encripted! and i would guess ur average joey aint going to hack it ....earlier on i left the pc and i had my nephew use my account and try and download bearshare of all things and then some stupid smily faces thing to my desktop so i am not sure if that how they got in but in general i never download stuff always careful using dodgy websites and also dodgy software, i scan each week and debug and i have used every antivirus and firewall in the land but they all get beat by viruses, eventually i mean who knows these large companies trying to get us all to buy virus software, how do we know they aint paying some kid to beat it or hack it so we then have to keep paying for upgrades? ...allegerdly i might add and that is only what i have heard not a direct quote from my lips LOL

Mr Gallivanter i'm not agreeing, or disagreeing - i'm just not believing.

maybe it will take me to get hacked to believe (that's not a challenge by the way!).

ah unsecured, that's a different story.

that's like giving wayne rooney an open goal.

I agree hackers everywhere u look, you just might aswell leave ur door open and wait for em!

Gallivanter 29 Jan 00:36
In that case Darren (bet your mates call you Daz or Persil)


No chance.

Lamby, Lambswool or The Dazzler imo.

Yes but if my ip addy was used in this case then fair enough but its seem to be it wasnt, it was two other ip addresses used from else where, spose i will know more when i speak to fraud tomorrow ...till then keep em peeled

Skindog, the best I can suggest is that you let nobody on the computer that accesses Betfair unless you run a virtual machine for your Betfair account and shut the VM before you let anyone at your keyboard. As well as that, there is no such thing as secure wi-fi, only fairly secure wi-fi. If you have a wi-fi router it can be seen on any modern mobile running the right app. If you don't want cables rou nd the house use homeplugs but never a wi-fi router.

hmm. is your password easy to guess?

and my ip address changes by itself all the time, i think every time i reboot, you sure yours doesnt do that and someone else in your house could have mucked about with your account?

Brother - The Dazzler will do nicely.

You don't need to guess his password, get it via his wi-fi and pass it on to the sscum on the script kiddy sites. Somebody has, unless his nephew's to blame. Was the Betfair page open when he were on?

Never heard of home plugs whats that then? i did the cable thing and my nephew tripped over my cable and went head first down the stairs, hense me going wifi ...tried to secure it several times but the little bugger doesnt seem to want to know ...

thats the router not my nephew!

i lets family use the pc but they all have seperate accounts and limited activity meaning they cant download a thing without asking me, sadly though i left my pc this afternoon for two minutes and found my nephew at it downloading P2P and some damn smiley thing for my desktop, and i am not sure if thats how they got in as it happened soon after

but how would the person hacking know which bit of what you are typing is your betfair password? sorry im not an expert im just asking. i mean i type in thousands of things a day, can they tell which site you are on at the same time as what you are typing?

No i was on the pc when the money vanished, i had just gotten a settled bet back 14.55 and then went to place a bet at kempton when the money shot down to 8 quid and then vanished completely, at first i thought it a bug or glitch at the site so i rebooted came back and account was still empty, then i looked in my security and noticed the false logins, i use wifi and a pc upstairs too but my ip addy doesnt appear to change which ever pc i use ...so there u go i was hacked as my account statment tells me i have sent the money into betfair casino, which i clearly didnt, i have never even used the casino ever

Homeplugs are simple. You plug one into your (non wi-fi) router and the other end into your mains socket nearby. Then you get another homeplug and plug that into your computer and the other end into your nearest mains socket (could be upstairs or even in the garage). Then your computer goes online via the mains wiring. You can have as many computers as you like all online via the same router. Nobody on the other side of your electric meter can hack in.

how would the person hacking know which bit of what you are typing is your betfair password?

They use a keylogger script. If the compare their own with yours, they can see the bit cycle of your password.

skindog...Betfair must have multi-millions held in accounts on their system ..
They are not daft , that money will be earning them interest , your statement above IF true is frightening for ALL who have cash in BF accounts ...
if NOT true , you will have caused many to reduce their total bank holding ...that will have cost BF money in lost interest .....and that will have put YOU in a precarious positiion I should think ...
either way ..your statement IS a very worrying situation ...

Sound great i need to look into this! amazing what you learn reading these forums ....

a wifi less router u say hmmm

umm not sure i get it. can they know what site im on when i type my passwords? i mean i never actually type betfair.com before my password cos everythings on my screen as icons. to open betfair i just click the betfair icon etc.

Trust me i've been here 6 years now and i am as miffed as anyone, i swear on my life, i am even open to being investigated about this by any police or fraud squad in the land, worrying you say, to right i have had thousands go through myaccount at any one time and if this is how easily the money can disappear i think people should know about it!...

i was even told by a betfair representative that i would likely not get this money back and it was totally down to me to secure my own pc from hackers no less ....he did add that i need to speak to fraud on getting the money back, so i wont hold it against the poor lad i spoke to over the phone who said i wont be seeing a penny of this money again....as this migt not be true as yet till i have it confirmed by fraud tomorrow

Skindog, these aren't bad for the price. http://www.ebuyer.com/product/160665 Remember, you need one for the router and one for each computer that's logged on at same time. But if it's only you and you use two computers at different times you can just carry the plug from computer to computer.

Cunny, download an app called Fiddler and it will show you what can be seen.

my betfair was in the drop down address bar on IE i didnt type betfair either, infact i was actually logged into betfair myself when it happened, i was at the pc clicking refresh when the money vanished infront of my eyes ....

Skindog, they were already in before the money vanished. Betfair are playing the game, imo. If fault at their end, they suffer. If fault at your end, you suffer. Either way, the script kiddies get away laughing. Have you checked your backdoor?

How do you mean checked my backdoor? ....the other info your giving me is good i must admit i am defo looking into these home plugs ...

they got in at 18.11 and by 18.12 the money had been transfered to betfair casino ....i could have had hundreds or even thousands in my account as i sometimes do have ....i was maybe lucky i only had £14.55 at the time, at one people during the day i had £40 but took out 20 withdrawing to my paypal account to cover some online shopping

The worrying part is i trust this place like a secure bank, i have often left hundreds in my account for days on end as i am sure millions of betfair users do ...but you dont expect to have ur account hacked nd then wiped ..

I trust Betfair fully or I wouldn't be here. Betfair are worth millions, they won't risk it for a few grand. I don't trust my neighbours but.

Your backdoor is your kitchen door, leastways it is in my house. Is it locked? You might have neighbours like mine.

Its locked alright dead locks the lot and i am rarely far from my pc!

I trusted betfair too but after today i am not so sure, i have defo been hacked, i can vouch for everyone here i dont even have betfair casino downloaded on my pc and they can check my hardrive if they aint sure ....but thats where the money appeared to be sent ...i have thought about downloading it now ad typing in my details and seeing if the money is there what you reckon?

Let us know how it all turns out. No offence but I hope the fault were your end. If it was, you can**it and it's cost you next to nothing. You could have lost a packet there. If it were Betfair's end then we've all got problems.

For your own peace of mind, run a fire wall, get rid of wi-fi and put Betfair on a virtual machine which you shut before you even go to the bog.

DON'T GO NEAR THE CASINO!

Give Betfair a chance to find the buggers. Leave it until then. Best of luck.

ok ty and i will keep you posted on this look out for the thread ....i will ask you about virtual machines another time as it means nothing to me ...

No probs, good luck and I'm sorry about your money but look on the bright side ---- It could have been MY money! ;-) See you around.

LOL ...i cant figure it out as it appears to have been one transfer, but while clicking refresh and watching it go down it really did look like computer error as it went from 14.55 to around 8 quid then 0.05 in a split second or so ...then 0.00

HOLD THE FRONT PAGE

why?
whats ur thai bride done now?

backed scunthorpe

at the weekend?

Dear (skindog) ...change for my security obviously!

Following an investigation into the activities on your account we have concluded that unauthorised access has been gained to your Betfair account.

There will be no loss to your account balance as we have retrieved the money which was transferred to the casino. However, you should be aware that Betfair cannot accept liability for funds lost from your account under these circumstances. Under paragraph 11.4.2 of our Terms and Conditions:

"We will not be liable to you for any loss that you may incur as a result of misuse of your password, or in the case of the Telephone Betting Service, of your TAN, and we accept no liability resulting from its unauthorised use, whether fraudulent or otherwise."

Regards,

Investigations Team

Good result. Well played Betfair. Have you changed your password, Skindog?

Yer changed it ....but it still proves this place isnt as secure as you think it is ...

Betfair is secure. I think the problem's at your end.

your password was used by someone else it seems. Change all the passwords for all the sites you use

Skindog - the only thing someone needs to access your account is your username and password. you may well have changed your password now, but your username will still be known by whoever has done this, so in some ways they're half way to cracking your code. it may not be a bad move to open a brand new account

separately, its amazing how many people use the same username and password across various websites. If one password and username combo was somehow discovered, maybe afte rit was used on a not so secure/professional website,it would be very easy for a dodgy individual to try it out on other similar websites with almost no trail for detection. having said that, its not the easiest to keep on thinking up and remembering new logons :-(

hmm i find those terms concerning. it means if someone did get your password from a keylogger then your money is done. also if there was something go wrong at betfairs end and passwords were leaked youd be screwed. think i may start changing my password every day. would have to write them down then though!

NEVER ever ever
have your password on betfair the same as ANY other you have
and make sure it is letters and numbers mixed ..

obviously if you have a cat called say "TIDDLES" you do NOT use anything like that for your password .... :0
BUT some people ARE daft enough to do it !!..

its not that easy having hard to crack passwords when you need a password for about 50 different sites. unless you keep a record of them all on pc/phone/paper youve no chance of remembering them.

what about tiddles458? nobody can crack that imo. for a start they dont know its even got tiddles in it.

You can get password manager software. It keeps a list of all your passwords in a password protected file so you only need to remember the password for that file.

how safe is it to keep all your passwords in an excel spreadsheet?

If your computer gets hacked, and it will, AYBABTU. Your spreadsheet will be read in Russia.

i wont do it in russian though, im not that daft.

pmsl ...yer do it in English! ...i use many websites but use a diff password for each site and also diff user names too, the problem may have been my end but it just goes to show how easy it is to get hacked, in fairness i was sloppy, allowing things i never normally do such as p2p downloads for nephew and the like and not scanning or debugging as often as i normally do, hardly surprising i got hacked leaving it as long as i did, those terms and conditions though worry me, as it doesnt matter how secure ur system is, people still get in!!! ...i mean look at history people getting into microsoft or countries defense systems so a little home pc to some wizzkid would be a walk in the park, still think i might add a few things to my system now and change the password regular and make it more difficult to get in, along with keeping my eye on "my security" on here to see what ip addresses are coming in and out and if it happens again then i will create a new acount ...

i just went to put my firewall on and norton popped up and said to turn it off as they are securing my internet