Returning goods without box

Is any damage to the box superficial?

Have you kept the product above room temperature? If so you have probably invalidated the warranty.

Is it for your girlfriends chastity belt...?

Go back for your replacement
and if they say "we need the box"
say "take the box off this new replacement one if you need a box to send it back to manufacturers "..
Job done :-)

you have your receipt ...thats what matters ..

Mr Jordan I like your thinking

If its faulty then you definately don`t need the box

Will get a refund under your statutory rights regardless of box or receipt.

Spykes. the goods cannot be used for the intended purpose, ie, provide security when applied, so they are not of "merchantable quality" ...fit for purpose.

With a receipt you are entitled to a full refund, box or no box.

Without a receipt (proof of purchase) you have no rights but most, reputable retailers will replace faulty goods without fuss.



Sale of Goods Act
Sale of Goods Act and Supply of Goods and Services Act 1982
1. All transactions should be conducted within the terms of these Acts.

2. The goods should be:

of merchantable quality
properly described
fit for the purpose

Sorry, Shrewd_dude, I had not read your reply.