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Platini
14 Jan 10 08:30
Joined:
Date Joined: 20 Dec 02
| Topic/replies: 23,124 | Blogger: Platini's blog
Decided I want to use the BT hub phone that came with my home hub pack. So I've docked the phone handset in the cradle to charge it, but it hasn't charged. 20 hours later, the batteries aren't charged at all. Looked up a BT guide and found instructions saying attach the cradle to the hub. But WHERE ? there's no where to connect it to.

Can anyone help?
Pause • Switch to Standard View how do you charge a BT hub phone?
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Report V4 Vendetta • January 14, 2010 10:17 AM GMT
Eh, there's a normal plug that goes into it and you drop the phone in the charger. Is the plug switched on? Have you got any batteries in it? Also, try holding down the red button for 5 seconds to "reboot" it.
Report V4 Vendetta • January 14, 2010 10:24 AM GMT
Something a bit funny. I have two rechargeables in the phone (are they in the right way around?) and it charges fine.
Report V4 Vendetta • January 14, 2010 10:28 AM GMT
(Sorry, in case that's not clear, I don't have the thing near the hub at all, just standing up on the round cradle).
Report Platini • January 14, 2010 10:48 AM GMT
what plug?

the only plug I have is the one that powers the hub.
Report Easter 1916 • January 14, 2010 10:53 AM GMT
There should be an attachment to the front of the hub at the bottom. Your hubphone sits on that.
Report Reyes • January 14, 2010 10:55 AM GMT
there's not one of those strips covering the battery connectors that you have to rip off is there?
Report Platini • January 14, 2010 11:08 AM GMT
reallly confusing. the only spare part I'm not using is a small black semi-circle shaped piece of plastic. if that's supposed to fit the hub, it doesn't. But where's the power come from to charge the cradle?

There's a pin type socket at the back of the cradle for what could be a connecter, but no plug.
Report Platini • January 14, 2010 11:09 AM GMT
Reyes, yes I ripped off a plastic tab from the back of the phone. that's what it said to do in the instructions.
Report Easter 1916 • January 14, 2010 11:11 AM GMT
I'm a little confused but mine has a 9v DC plug powering it.

You can probably guess I'm not very technical either!
Report Reyes • January 14, 2010 11:11 AM GMT
ok, so is this black piece of plastic kind of cradle like? does the phone sit in it (regardless of whether it has power or not for the time being)
Report Reyes • January 14, 2010 11:13 AM GMT
see here for how it should look:-

http://www.techasis.com/bt-home-hub-now-has-80211n/
Report Platini • January 14, 2010 11:16 AM GMT
Easter, I tried using the plug from my regular landline phone to power the hub phone, but surprise surprise the pin connector doesn't fit the hub phone socket :-(

Reyes, the plastic thing won't hold the cradle, phone, or phone in cradle It's not a fit, in any shape or form.

If someone could post a demo on YouTube, this would be so easy :-(
Report WELSHIE1 • January 14, 2010 11:24 AM GMT
the power goes into the back of the router next to the eternet connections on there
Report Platini • January 14, 2010 11:28 AM GMT
Welshie, there is a socket at the back of the hub marked "telephone", but I have nothing to connect that socket and the pin hole at the back of the cradle.
Report V4 Vendetta • January 14, 2010 11:32 AM GMT
Platini - I think we're found the answer. The circly bit is where you put the phone, but you have to plug it in with a normal plug/transformer lead. You seem to have lost that - still got the packaging?
Report V4 Vendetta • January 14, 2010 11:33 AM GMT
Less than a tenner on ebay:

http://cgi.ebay.co.uk/BT-HOME-HUB-PHONE-2.1-POWER-ADAPTOR%2FMAINS-CHARGER---NEW_W0QQitemZ230403032717QQcmdZViewItemQQimsxq20091124?IMSfp=TL091124014003r39134
Report WELSHIE1 • January 14, 2010 11:34 AM GMT
on the back of my hub
its the bt black one
it reads

broadband,phone,ethernet 1,2,3,4, power

the actual phone sits in the cradle at the front

and its powered with 2 aa batterys (rechargable ones which was supplied)

and they are charged by the power which plugs in on the far right hand side of the router
Report V4 Vendetta • January 14, 2010 11:35 AM GMT
Hold the press.

At the bottom of your hub in the middle is a plastic cover strip you can pull off. The circly bit then plugs into the Hub at that point and you can charge your blower.
Report V4 Vendetta • January 14, 2010 11:35 AM GMT
(The FRONT of the Hub)
Report V4 Vendetta • January 14, 2010 11:36 AM GMT
Yes, I'm right again. See page 4 of this manual:

http://www.dabs.com/content/uni2/documentation/567n/hub_2.0_handset_user_guide.pdf

Thank you.
Report Platini • January 14, 2010 11:53 AM GMT
Hang on, that power socket is already plugged in to the back of the hub (attached to my wall via a plug). That's the power cable that was supplied with the hub and works fine - for broadband etc.

How does that then power the phone cradle?

What am I missing here ????
Report WELSHIE1 • January 14, 2010 12:29 PM GMT
put the phone in the cradle at the front of it
make sure the recharable batterys are in the phone
Report Super Vixen • January 14, 2010 12:35 PM GMT
Platini - you need to make sure the heavy round cradle "clicks" into the hub - otherwise it will not charge.
Report Platini • January 14, 2010 1:23 PM GMT
Göring, thanks for the PDF. That's exactly what I needed.

Clear and simple illustration.

Phone charging now :-)
Report WELSHIE1 • January 14, 2010 1:32 PM GMT
FFS

wasnt my instructions clear enough


pmsl
Report Platini • January 14, 2010 1:38 PM GMT
LOL Welshie you're instructions were spot on (and some of the other advice on this thread), but until I'd seen the illustration of the grey cover bit you have to pull out first before inserting the cradle, it was all greek to me ;-)
Report V4 Vendetta • January 14, 2010 1:40 PM GMT
Slightly ambiguous direct object imo, but pretty good for a Welsh bloke. ;)
Report V4 Vendetta • January 14, 2010 1:41 PM GMT
Now then, now comes the tricky bit: using the phone... ;)
Report Platini • January 14, 2010 1:43 PM GMT
Thing is, I only want the phone for its caller ID

(no more feckin sales calls waheeeeyyyyyyy :-) )
Report V4 Vendetta • January 14, 2010 2:00 PM GMT
Hmm. Well remember it rings a bit later than the main one so wait until the lights come on before you pick it up.
Report Platini • January 14, 2010 2:02 PM GMT
the main one is now unplugged forever, and I now have a different phone number (even less sales calls :-) )
Report WELSHIE1 • January 14, 2010 3:11 PM GMT
i aint feckking welsh



:)
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