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Cheltenham Festival
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13 Mar 14
15:05
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Date Joined:
06 Jan 05
My friend has had a number of wagers on ante-post markets for Cheltenham which have resulted in a fairly significant 4 figure win. The bookmaker in question are questioning the validity of his bets. He has been asked to provide additional passport ID, utility bill. Was looking to understand how others have dealt with these problems, if anyone has had a similar issue that needed to be taken further did they involve IBAS at all or go straight to legal measures?
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 @ the thread title. He will be alright. Once he provides the proof, they will pay out. |
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I bet they wouldnt ask for ID if he had lost, ur friend should ask the bookmaker for HIS id !!!!
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Why doesn't your friend just provide the ID requested ?
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Because he's 15 years old probably!
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He's going to. Might be just AML considerations.
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yes it's to protect themselves
the law is they have to be able to prove who their customer is if asked by AML agents |
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Yeah I might be over-reacting. Hopefully nothing
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£10,000 limit before AML kicks in, so presumbly won more than that
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maybe so
but the point is they are wanting to comply with the regulations that affect them and not specifically wanting to know the details of the punter |
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why do they never ask for ID when you sign up though if they are that bothered?
they can't pay out incase you are using a stolen identity, but they're happy to let you sign up, gamble and lose money to them with stolen money?  |
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Its common to be asked for proof of age when withdrawing for the first time. Scan your passport and attach the pdf to an email and your withdrawal will be immediately processed.
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