We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
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I joined spin and win and deposited £50 and got a matched £50, played the games for about a hour and was up to 700 pound, went to withdraw and it said cancel the £50 bonus remaining balance £650 so I did this and it's took the whole balance, I have phoned them and because I won with my bonus balance that's why it has done this, the site won't put the money back on and let me play through the wagering requirements which turns out I had played through 73% of, what is the next step to this do I just lose the money or is there somebody I could contact to help me resolve the matter help plz
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