We want to share an important update with our Betfair Community users.
Over the coming months, the Betfair Community platform will be winding down. The final active day for the platform will be December 21st. From December 22nd, users will no longer be able to access the platform.
Your discussions, insights, engagement, and, most importantly, feedback have helped shape the platform and guided innovation. Your feedback continues to be important to us, and we will continue to listen via our dedicated feedback channels, as well as through product testing and innovations.
To share your feedback and experience, visit: https://support.betfair.com/app/home
Betfair mobile
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We are aware of a few issues that have been happening with the latest release of the iPad App.
Our engineers are looking into these and we will be releasing a fix for these as soon as we can.
We are very grateful to all of you who have been reporting these to us and apologise for any inconvenience this has cause.
If you have any problems with your version of the App then please contact us on any of the numbers below or email us at info@betfair.com
UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888
Our engineers are looking into these and we will be releasing a fix for these as soon as we can.
We are very grateful to all of you who have been reporting these to us and apologise for any inconvenience this has cause.
If you have any problems with your version of the App then please contact us on any of the numbers below or email us at info@betfair.com
UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888
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Apart from the app being unstable, there is also another bug with 3G iPads (might also be with WiFi only models). If you have mobile data turned off, the location does not seem to work on the WiFi so you cannot login because the app says is still trying to determine your location. Once you turn the mobile data back on, it works again.
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Hi MoneyBagger,
The App can determine location with mobile data turned off but it may take longer and it certain situations struggle to determine the users location completely. Unfortunately we are reliant on Apple's location API to provide us with the users location. Our engineers are investigating ways in which we can better work with the location API so in the next release you will see an improvement. Thanks, BF Mobile |
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Hi all,
We have released an update to the App which will hopefully resolve the issues around location detection. We'd appreciate any feedback especially from users who encountered issues with v2.0 of the App. Thanks, BF Mobile |