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Betfair mobile

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Moose
05 Apr 11 19:55
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Date Joined: 13 Jun 02
| Topic/replies: 9,954 | Blogger: Moose's blog
I have been using BM app on my Blackberry Curve 8530 for around 6 months successfully. Yesterday when loading the app, underneath the Betfair Mobile Logo some 'spinning footballs' and a message 'Updating' appeared with a prompt to connect to Betfair Mobile to which I selected 'Yes'. This then opened in the Blackberry Browser to the Betfair Mobile site. Presuming that something needed updating I selected the 'Send Link by SMS to your phone'. Then I received a SMS with a link to the same page, thus going round in circles. I have removed Betfair from my mobile but still cannot get the link to work. Can anyone help?

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Replies: 17
By:
cricketjon
When: 05 Apr 11 21:22
i have the same issue on my nokia c3-01 which is a very basic phone but also has been working successfully for 2 months - nothing tried in the last 2 days has worked - it is really annoying
By:
BetfairMobile
When: 06 Apr 11 15:21
Hi there guys,
Unfortunately this is a problem we are experiencing with a very small number of handsets. The problem stems from the back-end not recognizing your handsets as mobile phones. As i say, it is a problem we are aware of and are working on a fix.

In the meantime, i can suggest using Betfair Lite. You get all the exchange functionality you want, just in a stripped-down form built for mobile. Point your browser to lite.betfair.com to access.

Thanks for highlighting this, and i hope the above is helpful.
By:
solway16
When: 06 Apr 11 20:23
Had exactly the same on my curve 8520.
What I done was go to mobile link on main page  (http://www.betfair.com/onmobile/)
and from dropdown mdevice menu selected other device,
then sent txt to my phone.
By:
Moose
When: 06 Apr 11 20:54
Tried that Solway and still just get a SMS with the link for http://mobile.betfair.comSad
By:
Belmez
When: 07 Apr 11 22:24
I have a Nokia 5800 xpress and I also have same problem - I would suggest it is more than a few handsets with this problem????
By:
malakaaa
When: 08 Apr 11 15:59
i have nokia 6303i classic and have same problem... fix it please ;)
By:
Moose
When: 20 Apr 11 19:41
still doesnt work. Any updates Betfair?
By:
WhaleOilBeefHooked
When: 20 Apr 11 20:15
I have the same problem on a Blackberry 9700.
By:
BetfairMobile
When: 21 Apr 11 14:54
No updates unfortunately guys... it's proving a tricky problem (though i know that's of no interest to you guys) as it stems from issues with a handset database outside of our direct control.

As above, you can use lite.betfair.com in the mean time. Hopefully you won't miss too many opportunities to get your bet on!

Apologies again for the inconvenience,
BF Mobile
By:
strontium
When: 21 Apr 11 15:14
Thanks for the update, but Betfair Lite is a poor substitute because you can't see settled bets or an account statement, though it is better than nothing.
By:
Moose
When: 11 May 11 22:59
Perhaps with the amount of posts by Blackberry users this page http://www.betfair.com/onmobile/blackberry.html should cease to exist?Sad
By:
Moose
When: 25 Jul 11 21:48
Have you given up BetfairMobile?
By:
hendersonmw
When: 26 Jul 11 02:15
I'm having the same problem. I've been back and forth with Betfair Mobile but no luck.

I agree Lite.betfair.com is a poor substitute - at least for in play wagering. For horse racing, as an example, by the time you click the odds, confirm the bet etc. the odds have usually changed 10 times.

Is this strictly a blackberry issue?
By:
hendersonmw
When: 26 Jul 11 02:22
How about running some sort of contest offering the new iphone or android phones as prizes (maybe 6 months of airtime too) :).
By:
alexmonmore
When: 08 Aug 11 10:05
Having same problem. Why cant they leave things alone when its running smoothly. stop updating everytime you do it plays up for a few weeks!!!
By:
DBG
When: 13 Aug 11 12:04
My Blackberry Torch has the dreaded 'No response from server (02)' message when opening Betfair moblie, none of the fixes work :(
By:
lord
When: 17 Aug 11 10:01
Me too was struggling with same problem on nokia 5350.Justlog on to mobile.betfair.com from mobile browser then go to 'download betfair mobile',fill up the form and proceed as directed.It will replace and download the same version of betfair mobile.Then restart the mobile put the password and it will work without any 'updating error'
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