Network Error (27) - how to fix it

I am on vodafone and i get this problem every time I try to connect. Will your solution**this too? And where exactly do i put those settings? Cheers

Thanks so much for this**- has been driving me mad for hours.

Hi Ernesto,

Go to:

options.... adv options...... select TCP
APN must be.... orangeinternet
username must be user
password must be pass

By using this APN you might be charged per mb as your contract data allowance is through the Blackberry APN. Try the above settings to see if they work. You can always return them blank when you have finished using Betfair Mobile. Check later with Orange exactly what their charges are for using an APN other than the default Blackberry one.

Thanks for the useful info Armadale

Hi Sligo,

The settings for O2 Ireland are:

APN: open.internet
Username: gprs
Password: gprs

You will be charged for every mb of data you use with the above settings.

You could try using the "wap" APN of wap.dol.ie. That should be free, but I am not sure whether it would work with Betfair Mobile.

Good Luck !

Hola Cuban!

Your data allowance with O2 is through the Blackberry APN. When you use an O2 APN you will have to pay for any data use. However, you can purchase a monthly "bolt on" for using the O2 APN. Your best bet is to ring O2 customer services and explain the problem with the APNs and try to negociate a data deal with them. I use a Blackberry Bold with Vodafone and there is no extra charge for using their APN with Betfair Mobile. Additionaly, their data allowance is 500 mb a month.

Hi Cogito,

Which O2 APN are you using? The APN for the UK is:

APN: mobile.O2.co.uk
Username:mobileweb
Password:faster

The O2 details in my earlier post were for Ireland only.

Which server are you using your blackberry through - BES or BIS?

I've been strugling for ages to use the mobile App. I have a Blackberry 9000 and keep gettin this error (27) message.
Tried all the APN settings advised. Anyone have any ideas? maybe it doesn't work on this model?
Bit gutted cos the betfair lite site is not great.

armadale
My phone is Sony Ericsson C905 with vodafone. I keep getting Network Error (20) message and I don't know nothing about mobile phones. Can you please help me?

I'm starting to get very frustrated.

Hi Nomadic,

The problem is likely to caused by one or both of the following settings:

1. Have you removed the "Adult Block" by contacting Vodafone? It is set by default on a new contract unless you ask them to remove it.

2. Are your Mobile Internet settings correct? An easy way of updating the settings on the SE C905 is to go to the following web page:

http://www.sonyericsson.com/cws/support/phones/detailed/phonesetupwap/c905?cc=gb&lc=en

Fill in your details on the web page and the correct settings will be sent to your mobile phone.

Good Luck!

Armadale

Hi Iv'e got the same problem error 27 but I am on orange payg. Has anyone got the setting for this?
Cheers

Betfair Mobile worked fine on my Bllackberry until the middle of yesterady afternoon when suddenly the network error reappeared. Has anyone else had this problem or have an idea what might have happened? Any fix? Many thanks.

hey I am travelling to India and am on LOOP(BPL) Mobile and having this problem, any suggestions ?

I am getting the network (27) error and am with Vodafone with a blackbeyy 8520.
I have set the APN settings for Vodafone as:

Go to Options/Advanced Options/TCP

APN: Internet
Username for APN: web
Password for APN: web
still i have the same problem what do I need to do?

Read this thread from top to bottom, have tried all suggestions and i'm still getting the network error 27 message. I'm on 02 PAYG, have removed the adult bar, tried umpteen GRPS settings, reinstalled it several times and it's driving me absolutely nuts. Have emailed betfair and they can only suggest using betfair lite, which quite frankly isn't any good.

Anyone who can help me get bf mobile working, i'd me most grateful !

BlackBerry 8520 with Virgin Media.........same problem.....please help?

Virgin Media have stated it is a Betfair Issued not the service provider for the Blackberry 8520......................worthless app at the mo???

If you have a network problem regarding error 27 on the Blackberry (sometimes error 02) this is a general network access settings issue which can occur on any mobile which is trying to access the web via an application. This can be resolved by conducting the following:

Go to 'options', and then 'advanced options' then click on 'TCP/IP' and amend the settings, bearing in mind who your provider as they need to confirm the username and password required:

APN:      (see http://www.filesaveas.com/gprs.html for APN/gprs settings)

Username:  (see relevant provider GPRS Settings)

Password:  (see relevant provider GPRS Settings)

Save and Exit

Then go to 'options' and then 'security options' then “advanced security”, then click 'TLS'

Set the 'TLS default' to 'handheld' (this may be set to proxy)

Save and Exit

Restart your blackberry device (remove the battery). Then try and log in to Betfair Mobile.

If the problem remains you can try accessing Betfair via http://lite.betfair.com

TRIED ALL THIS STILL NOT WORKING!!!

thankyou gav6982 worked fine now for me...............why have virgin mobile technical team no idea how to fix it?..............

Can sum1 plz post the tcp settings for vodafone...I live in india..
Plz...
Thanks