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Live_in_Hope
06 May 15 21:30
Joined:
Date Joined: 02 Jan 09
| Topic/replies: 12,589 | Blogger: Live_in_Hope's blog
anyone experience this? anyone know how to fix?
wont display my wallets either
all i get is loading markets, please wait

thank, LIH
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Report Thebas May 6, 2015 10:33 PM BST
it should have rectified itself by now

i'm ok in the usa racing ... using main wallet ... however i just noticed AUS wallet has disappeared on the bf website as it did yesterday ?
Report Live_in_Hope May 6, 2015 10:35 PM BST
yeah Thebas, all other markets are fine but australian race markets wont load, pretty sure i can get them all my tablet (check shortly)
Report Thebas May 6, 2015 10:38 PM BST
i can get the Oz market field list on the api BUT not on the website

... but even on the api i can't see any prices or pre-bets so i think it is down yes .. again
Report Live_in_Hope May 6, 2015 10:39 PM BST
thanks Thebas
Report burgess May 7, 2015 12:36 AM BST
Betfair Customer Services.
Yes we know there is a problem,but we can't be @rsed telling you what it is.
Report Live_in_Hope May 7, 2015 1:36 AM BST
still not working up ffs
Report Joel May 7, 2015 1:40 AM BST
Try clearing your history and cookies
Report Live_in_Hope May 7, 2015 1:41 AM BST
done all that Joel even switched from explorer to chrome
how come you can get them?
Im on a PC btw
Report Live_in_Hope May 7, 2015 1:50 AM BST
im looking at the Chess markets just to avoid withdrawal symtems
Report Thebas May 7, 2015 1:52 AM BST
same here ... still ... cant get a market to load for warrnambool on the website

.. can get the fields to load on the api but NO pre-bets or prices

not working for me (while the USA racing main wallet is fine)
Report Live_in_Hope May 7, 2015 1:55 AM BST
well that makes three of us (to comment here about it) the forum must be down to about 8 people these days or no one else can be bothered having a whinge
Report stanstan May 7, 2015 2:01 AM BST
four of us now! . . can't transfer funds between wallets... Aus markets not loading on site or thru api
Report Live_in_Hope May 7, 2015 2:07 AM BST
hello Stanstan

yeah, im not sure if I have 58c or 78 cents in my wallet
Report AdelaidePhil May 7, 2015 2:07 AM BST
Others still having problems?... I can't load any Aussie race fields at all
Report Live_in_Hope May 7, 2015 2:08 AM BST
yeah Phil its seems not just an adelaide problem

f ucked here in Boort as well
Report stanstan May 7, 2015 2:11 AM BST
I'm now attempting to find out via LIVE CHAT assistance - "The average amount of time a customer has to wait is 07:02". - is the message coming up . . just hoping that's seven mins and not hours!!
Report Thebas May 7, 2015 2:12 AM BST
lol stan .. dont bother .. tried it yesterday and its the UK live chat help desk ..

they advised me they could not advise on an aussie problem
Report stanstan May 7, 2015 2:14 AM BST
Betfair.Au is down completely for urgent Maintenance . . is first reply I've got back
Report Thebas May 7, 2015 2:15 AM BST
not a bad reply that .. well so much for the warnambool carnival maybe .. although it did come back on yesterday arvo after a while
Report stanstan May 7, 2015 2:16 AM BST
James W: Hello welcome to Betfair you are chatting with James W. How can I help?
stanstan: Hi James . .some problems with AUS markets . . not loading and can not transfer funds to AUS wallet . . not just me. . several people experiencing difficulties as you can see by visiting Australian Forum
James W: Betfair.Au is down completely for urgent Maintenance
stanstan: Any idea when this will be remedied?
Report stanstan May 7, 2015 2:17 AM BST
James W: Im hoping soon
James W: I dont have an exact time scale. I know they are working quickly to recover it now
Report Live_in_Hope May 7, 2015 2:18 AM BST
I some how thought that would be the nature of the reply
Report Thebas May 7, 2015 2:19 AM BST
working quickly

well same happened yesterday

maybe LESS quick .. in their work and ... more THOROUGH Wink

just joking ... all will be reolved in time no doubt  Grin
Report stanstan May 7, 2015 2:20 AM BST
stanstan: Thank you . . where should I check for updates as Twitter Helpdesk have gone to bed
James W: if you can come back on here we can try our best to keep you informed
stanstan: ok. . .I'll check back if markets still not resolved in an hour. . .thanks for your help
Report Joel May 7, 2015 2:21 AM BST
Sorry, was at school yesterday but wagging today, cant load either Scared

It better be up in time for the Cup
Report stanstan May 7, 2015 2:22 AM BST
James W: no worries
   James W  has disconnected.
Report Live_in_Hope May 7, 2015 2:25 AM BST
thank you Stan (and James)
Report Joel May 7, 2015 2:45 AM BST
Stan James is one of The UK's leading bookmakers.
Report feevagh1. May 7, 2015 2:51 AM BST
Just tweeted Munsie, said he would let us know when Betfair is back online.  Keep watching Sky
Report Joel May 7, 2015 2:59 AM BST
At least they have put an announcement on the forum now.....only a day late.
Report AdelaidePhil May 7, 2015 3:02 AM BST
Joel... now you mention Stan James I just have to tell this about them. 12 years ago I did a withdrawal from their account of GBP2000 which was around $5000 at the time. They paid me out twice, so being an Honest Joe I let them know and had to go through all sorts of crap to send the second lot back. Once it hit my account there was no way they could retrieve it without my generosity. They got it back and as a reward a week later they reduced every bet I once made to win from 500-1000 pounds I would normally bet to a maximum bet of 25 pounds. Just another UK bookie that treats their customers like dirt!
Report Live_in_Hope May 7, 2015 3:04 AM BST
I was hoping for a happy ending there Phil, like them slinging you a k or so
Report AdelaidePhil May 7, 2015 3:05 AM BST
Oh yeah, they gave me a GBP100 free bet before they effectively closed me down. Very nice of them!
Report Live_in_Hope May 7, 2015 4:03 AM BST
might just be a 24 hour bug
Report eight ball May 7, 2015 4:20 AM BST
James W: Hello welcome to Betfair you are chatting with James W. How can I help?
stanstan: Hi James . .some problems with AUS markets . . not loading


James W: Betfair.Au is down completely for urgent Maintenance

Translation:Once again we've had some guy hack in and bring the site down, all we know is it's origin's are some where in Kosovo.The pr1ck attacks us on a weekly basis and we think he get's paid by the Russian mafia.
stanstan: Any idea when this will be remedied?
James W: Im hoping soon
James W: I dont have an exact time scale. I know they are working quickly to recover it now

Translation;FFS it's sparrow fart time and no bastard is gonna wake up to fix this shyte till when ever.
James W: no worries
Translation:Coont !
Report Joel May 7, 2015 5:03 AM BST
I think it might be my fault chaps, I wont the mini jackpot at Jimmy's place yesterday so he might not be able to pay the bills
Report Thebas May 7, 2015 7:40 AM BST
and 9 hrs later  ...  Confused
Report AdelaidePhil May 7, 2015 7:44 AM BST
yeah, waiting still.
Report Joel May 7, 2015 8:29 AM BST
At least you can learn about Milk on the daily thread Phillip
Report AdelaidePhil May 7, 2015 8:47 AM BST
SORRY FOR THE DISRUPTION

We are unfortunately experiencing an unscheduled site outage. We are working feverishly to return to normal service. It looks like this will be at least 4 hours. We will provide you with hourly updates on progress. N.B. Our UK markets are still available to bet on. Thanks for your patience and our sincere apologies.


Ouch!!
Report AdelaidePhil May 7, 2015 2:21 PM BST
I'll be pi**ed off if Betfair does not give an extension of time for the $20k Betfair Winter Invitational as it is supposed to close today and it's been impossible to join up because of this site outage.
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