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hamish james
17 Nov 14 06:04
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Date Joined: 11 Oct 03
| Topic/replies: 16 | Blogger: hamish james's blog
Ami the only one not able to load aus. racing markets on gruss and others ?

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Replies: 36
By:
Joel
When: 17 Nov 14 06:08
I was having that problem with Bet Angle but I closed and reopened it and it worked. Unfortunately Scared
By:
Joel
When: 17 Nov 14 06:08
*Angel
By:
hamish james
When: 17 Nov 14 06:18
I have joined bet angel today but same as other sites not listed  all other countries there  gb/us//etc
By:
Joel
When: 17 Nov 14 06:25
Do you have the latest version? On the older one it there was a check box on the login screen to use Australian Markets
By:
Joel
When: 17 Nov 14 06:26
Actually I just reopened it and couldn't see the Aus markets, closed it down and started it again and it worked. The API has been playing up a lot since they upgraded it...
By:
hamish james
When: 17 Nov 14 06:29
Yes joel have tried 4 times but same if try others not in list
By:
BJT
When: 17 Nov 14 06:29
It is because Betfair bought out a new API the other day.  I use Geeks Toy, of course, and they have gone back to BETA version due to it.
I usually find if I reopen it, they are there.  But certainly a fcukaround....
By:
BJT
When: 17 Nov 14 06:30
Try refreshing the days markets, and reopening.  Not sure I can offer any other help, as it seems a little pot luck at the moment.
By:
hamish james
When: 17 Nov 14 06:40
Has only happened since new api gruss told me to refresh markets but no go  is geeks toys any good tried others bet trader etc but the same
By:
HarryHindsight
When: 18 Nov 14 01:15
Good of them to do real time bug testing with their customers. Software released on release date (9 days late) , not when it is ready . Heaps of error msg's still but is improving.
By:
BJT
When: 18 Nov 14 01:55
GT back to beta, which is a use at your own cost.  It isn't a released program right now, but available to use all the same.  They are all in the same boat by the looks. Not sure if all are back to Beta.

Hamish, just did a reload of the markets on GT and Aus appeared straight up.  Sometimes it takes a reload of the software, but haven't missed a race yet.
By:
smartitude
When: 18 Nov 14 02:03
Its a problem with the Betfair API and all platforms, Bet Angel, Racing Traders, Geeks Toy, etc. They say they are working on it but have no idea what it is. Sometimes the Aus racing markets come up and other times they wont open and you have to restart your program. Then sometimes no Aus races in the Horse Racing-Todays card markets. Very frustrating and taking way too long to fix.
By:
henryluca
When: 18 Nov 14 02:08
and you have to restart your program

Good to know its not just me
By:
HarryHindsight
When: 18 Nov 14 02:11
Yea but they had these problems before they forced everyone off the old api. I think some of the commercial API products didn't think they would go ahead with their release date and were caught out with last minute coding. Sometimes the market is in the list but still won't load.
LstMarketCatalogue has been producing the most errors here.
By:
nugget
When: 18 Nov 14 02:15
yeah and the prices on betfair end up being real sh*t because of the commission
By:
trotlover
When: 18 Nov 14 03:51
I am surprised and a little bit concerned with the how long it is taking to fix the problems.
By:
Thebas
When: 18 Nov 14 03:52
have betfair made any statement on the issue

or is it all in the hands of the third party software people ?
By:
smartitude
When: 18 Nov 14 04:09
Betfair have been very reactive with this issue. They have not made any official announcement which would have made everybodies life a lot easier. They have acknowledged a problem but do not know what it is.
By:
HarryHindsight
When: 18 Nov 14 06:25
Bite the bullet , admit they F#$%ed up and reinstate the old API. It works fine.   
I guess releasing dodgy software worked for Bill Gates but betfair are doing damage here.

Missing Australian Markets Issue - listMarketCatalogue & Navigation Data

We are aware of the issue that's been reported by a large number of customers which affects Australian markets. This issue causes some markets on the Australian Exchange not to be returned in responses to listMarketCatalogue and Navigation Data requests.

This issue is being investigated as high priority and we'll provide an update regarding this as soon as we have further information.
We'd like to apologies for the inconvenience caused by this issue in the meantime.

Kind Regards

Neil
By:
Thebas
When: 18 Nov 14 07:19
cheers guys ...

but those programmers lol ... nil testing or de-bugging of a new setup is not the way we were all taught

some businesses will run 2 systems in tandem (the old & the new) until all the bugs are ironed out and the customers advise all is well

the good ol days Wink
By:
jfc
When: 19 Nov 14 03:26
And we can look forward to Betfair charging us for this schmozzle!
By:
iz77778
When: 19 Nov 14 03:31
***check***  can't load any markets......just me or have we crashed?
By:
jfc
When: 19 Nov 14 03:35
it was down for about 30 minutes
By:
iz77778
When: 19 Nov 14 03:38
thanks jfc....
By:
HarryHindsight
When: 19 Nov 14 04:06
Adds to the excitement.
You don't know whether you have been filled or can get a bet on.
Someone in Marketing needs to speak to someone in IT .
By:
smartitude
When: 19 Nov 14 04:27
Apparently we have a fix coming at 10pm tonight.
By:
Joel
When: 19 Nov 14 04:31
Which sport? Excited
By:
smartitude
When: 19 Nov 14 04:45
All Australian markets.
By:
Joel
When: 19 Nov 14 04:51
We don't do fixes here Tongue Out

But the API seems to be working a little better so far.
By:
Joel
When: 19 Nov 14 05:10
I stand corrected Scared
By:
HarryHindsight
When: 19 Nov 14 18:15
That seems better today. myBogan code loaded 20 markets without an error.
Very good.
By:
BJT
When: 20 Nov 14 02:54
GT new version today loaded them straight up.  Not enough time to see how it goes for the day, but initial sighting looks ok.
By:
smartitude
When: 20 Nov 14 03:02
So far so good.......
By:
wombleoz
When: 20 Nov 14 03:30
looks to be working ok - using Cymatic - not bad for a free product
By:
smartitude
When: 21 Nov 14 11:09
Anyone having slight API issues tonight?
By:
HarryHindsight
When: 21 Nov 14 21:44
Seems they had another problem and are doing another fix .
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