betfair problems

Yes everyone is. I am sure there will be an announcement at the top of this forum before the day is out

Markets are not loading. Seems to happen quite often for a big company.

Aussie  wallet unavailable????

Been betting on tennis for the last 6 hours, no problems.

We’ve now published a third performance update against our Customer Commitment – a set of 14 promises defined with your input to ensure we give greater transparency and clarity on key aspects of our business and service.
Launched in 17 languages in June 2011, the Commitment covers five key areas of our business; protection for customers and their data, integrity in sport, customer service, communication, and the reliability of our products and services. Where possible each promise had specific targets so we could report back on our progress. We’re pleased to bring you this update with specific information on;

•         Delivery of our new Responsible Gambling site – including video content to provide clearer explanation on our player protection features, plus new diary and budget calculator tools and more

•         A new Memorandum of Understanding with the International Olympic Committee (IOC) to enable information sharing at London 2012

•         A new approach to charity support with our strategic community investment programme

•         Confirmation that we exceeded the targets set for Customer Satisfaction and First Time Resolution for our service operations – and we’ve expanded the contact channels that this data now covers

•         And acknowledgement that our commitment to better communication with customers hasn’t been perfect in the last 3 months but we’re continuing to make good progress and we explain when we’ve not met the standards we’ve set ourselves

Please visit promotions.betfair.com/customer-commitme... to view the full Betfair Customer Commitment update and if you want to make further suggestions for improvement please email commitment@betfair.com.

We want to deliver the best betting experience with the best possible service for our customers. We believe this initiative is an important reminder of what our customers expect from us.The next progress report will be delivered in May 2012.

Seems to be Aus wallet only...there's now an announcment in the Service forum but I would have thought it would make sense to put it in this one too. I guess not

Absolute joke Betfair now.
Costing me too much.
Back to the Corps I go...BYE

ffs i'm getting sick of this

Good riddance

You would never see this from a company based in Silicon Valley

Only took them about 45 mins

They must be all at the cricket

not functioning here, using firefox

fk it, can't have a bet- back to porn

back in action

back in action

back in action

back in action

Sarm Dud Fark who presses the "in play" button musta been snoozing Ippy race 2
Then went suspended after 200m, no in play

FFS, who's in charge of this joint?

still not working.

don't listen to them Mr Betfair. I looooooooove you!

I've not had any Betfair Points added since it came back up - anyone else?

"waynebrayne"...........They owe us packets of Aussie points in England as well.
We thought that you had all gone to bed.

Still not mended.

don't seem to be getting betfair points here.
i feel sorry for those that should have moved
to another level and be getting less commission
taken out for all winning bets

Yes it is painful and difficult to bet late. I am just about to pack it in. I have completed speed tests and think it is betfair. Have they posted something about it.

MM - I'm in Old South Wales.  I only popped in here to see if anyone else was having problems as I assumed that Oz punters would be most affected by the outage.

I emailed BF and they said it was fixed - doesn't look like it though,

"waynebrayne"............It certainly is not fixed over here yet.

Their catch up will ber interesting after the "Mons" that they created in England last Monday & Tuesday over a similar failure.

so no one is getting australian points updated?

nope

Just tried to place an exchange bet 6 mins before the start of MV 4 - EVENT CLOSED!!!!

scott the market suspends briefly 5 mins before each race to adjust the reduction factor

lol ..... Gold, Sourpuss ,Gold

Got that spoon out yet???
I hope you have private health cover

Better get on the first at Flem , Sourpuss. There's 6 minutes to start time!!!

http://www.youtube.com/watch?v=Guwvwp0uSU8