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RothmanMike
21 Mar 16 21:49
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Date Joined: 02 Mar 02
| Topic/replies: 7,515 | Blogger: RothmanMike's blog
Since early this afternoon cannot get the Full Site option to work.
Fine on PC but no response on Ipad.
Can anyone help me please
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Report crisp packet March 21, 2016 8:56 PM GMT
Same here
Report playthegameboy March 21, 2016 8:57 PM GMT
My iPhone app was knackered all afternoon too
Report RothmanMike March 21, 2016 8:58 PM GMT
Cheers boys, do feel a bit better.
Hopefully sorted in the not too distant future.
Thought it was my IPad knackered Excited
Report saddo March 21, 2016 8:59 PM GMT
Hush now, they'll be cluttering the forum with more "we're sorry" freds.
Report RothmanMike March 21, 2016 8:59 PM GMT
Suppose thats why you should always have a back-up alternative
Report RothmanMike March 22, 2016 9:09 AM GMT
Still not working.Has anyone been able to get into the "Full Site" option on the Exchange ON THEIR IPAD since Monday afternoon please?
Report peaz March 22, 2016 9:22 AM GMT
Yes, but not by using safari. I use atomic browser, with settings to identify as explorer 9
Report jmdc March 22, 2016 9:30 AM GMT
Mine working perfectly using Safari on my iPad.  Only wish I could retain my sign-in on Racing Post site without having to type it all in again after it times out every hour on Essential!
Report polo minx March 22, 2016 9:46 AM GMT
Mine was like that but improved as the afternoon went on
Report RothmanMike March 22, 2016 9:53 AM GMT
Who do I call to get assistance-still not working Sad
Report peaz March 22, 2016 10:00 AM GMT
Mine is not working either wih safari, you click on the full site and it just reload to the tablet version of the site. I suggest its probably to do with the browser type/version, rather than a problem with your iPad.
Report RothmanMike March 22, 2016 10:07 AM GMT
Peaz, so is it a Safari issue and I should talk to Apple or is it a Betfair issue and it will correct itself eventually.
Report polo minx March 22, 2016 10:25 AM GMT
Same on mine guys. Are you on the case, Rothman?
Report RothmanMike March 22, 2016 10:33 AM GMT
I'm fortunate that I can use my PC, but am confined to barracks until the situation corrects itself-infuriating to be honest.
But there are some clever technical people on the Betfair Forum who may show themselves soon (maybe still slumbering).
I am surprised there are not many more people posting with this problem, but can only assume that most users use PCs.
Report jmdc March 22, 2016 10:34 AM GMT
Have you tried Clear History and Website Data?
Report peaz March 22, 2016 10:46 AM GMT
Its betfair software that recognizes you are using an iPad and refuses to allow you anything other than the tablet version of the site. I use a different browser (atomic, not sure if its still available) when i use my iPad, which is working fine and goes to the full version of the site. If i use the safari browser it just reloads the tablet version of the site when you click for the full site. I would try a different browser from the app store if i were you.
Report peaz March 22, 2016 10:54 AM GMT
For anyone who has not used a chromebook for their racing i can highly recommend one. You can pick them up really cheaply and unlike windows machines they don't slow down with age or keep having to download updates, and neither do they take forever to open up or shut down. As long as you dont have more than four tabs open at a time a 2gb version seems to cope fine.

http://www.ebay.co.uk/itm/Acer-CB3-111-11-6-Inch-Intel-Celeron-2-16-Ghz-2GB-...
Report RothmanMike March 22, 2016 1:23 PM GMT
Fingers crossed, I think its working for me Scared
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