Forums
  • Chatname
    • How do I create a chatname?
      In order to setup a chatname you must create a Betfair account. Signup
      Once you have created an account you will prompted to create a chatname.
    • I’m having problems creating chatname
      Please send us an email describing how far into the account creation process you were able to complete, as well as the error you received to Customer Support.
  • Blogging
    • How do I create a blog post?
      After successfully logging into your account, select the Blog tab along the left hand navigation. Select the Add Blog Post menu option.

      You will be prompted to supply a title to your post, a category the post belongs to.
      Photos can be included in a blog post by hitting the Insert Photo buttons at the bottom of the posting window.
  • Reporting Abuse
    • How do I block a user?
      You can block a user by click the block user button on a posting they have created or by visiting their profile and then click "Block User," which will prevent them from contacting you.

      Once a user is blocked you can manage your blocked users by visiting your Profile page and selecting the menu item Manage Blocks.
    • Someone on your site is bugging/harassing/threatening me - what can I do about it?
      The best thing to do in such a situation is to ignore and block the user. If you do not respond or acknowledge them, it is likely they will leave you alone. Blocking them will also prevent them from contacting you.
  • Friends
    • How do I add a friend?
      Once you have identified a user you want to befriend, you can invite them to be a part of your friend list. Visit their profile page and below their name you'll see a link that reads, Add Friend. A mail message will be sent to that user asking them to accept or decline your invitation.
  • Profiles
    • Issues with Images
      First, make sure that the image you are attempting to upload is in one of the formats accepted - jpg or gif. Next, make sure the filename is simple and short, with no space or funny characters. "Image.jpg" is an acceptable filename. Next, make sure the file is less than 2MB. We do not allow images over 2MB in size. If none of these tips help, it's possible that the image is corrupted.
    • How do I upload a picture to my page?
      Once you have successfully logged into your account, select the Photos tab along the top of your site. Select the Upload Photo option. Photos you wish to upload from your computer can be selected with the "Browse" button. Once you have finished selecting your photos hit Finished! Upload Now!
      Please note the following about your photo uploads:
      Max upload size: 2MB
      Allowed photo types: jpg, gif
    • Can I edit or move a photo after uploading it to my galleries?
      No, images cannot be edited or moved between gallery folders once they have been uploaded. If you need to change a photo or move it to a new folder, you will need to download it, make your change, and upload it again.
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