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After the problems with the site last week, we are running some tests to ensure we don’t see a repeat of them this weekend.
There may be a short interruption to the site but this is part of the planned testing and should last only a minute or two.
This planned testing will take place during the times below and very short interruptions (if any) are likely to occur during these periods.
FROM
TO
PRODUCT UNAVAILABLE / NOTES
10/02/2011, 1:00 PM 10/02/2011, 1:30 PM Betfair.com - all products and services
10/02/2011, 5:20 PM 10/02/2011, 5:38 PM Betfair.com - all products and services
10/02/2011, 5:50 PM 10/02/2011, 6:08 PM Betfair.com - all products and services
*All times are in UK Time
There may be a short interruption to the site but this is part of the planned testing and should last only a minute or two.
This planned testing will take place during the times below and very short interruptions (if any) are likely to occur during these periods.
FROM
TO
PRODUCT UNAVAILABLE / NOTES
10/02/2011, 1:00 PM 10/02/2011, 1:30 PM Betfair.com - all products and services
10/02/2011, 5:20 PM 10/02/2011, 5:38 PM Betfair.com - all products and services
10/02/2011, 5:50 PM 10/02/2011, 6:08 PM Betfair.com - all products and services
*All times are in UK Time
Read the customer service announcment, THATS WHAT THEY ARE THERE FOR !!!
Probably preparing for their online chat this evening about the site crashing.
planned apaprantly, thanks for the 6 mins notice ffs
PRODUCT UNAVAILABLE / NOTES
10/02/2011, 1:00 PM 10/02/2011, 1:30 PM Betfair.com - all products and services
10/02/2011, 1:00 PM 10/02/2011, 1:30 PM Betfair.com - all products and services
Ha! 9 minutes notice only to those people who live in the forum! What a bunch of morons.
They should email all customers and also flash up a notice on the screen.
They should email all customers and also flash up a notice on the screen.
12.51
if you go to the top left and click service you can see it yourself
if you go to the top left and click service you can see it yourself
ffs, in the middle of the day????? It gets worse....
But how many people live in the forum? Am I supposed to check it every 5 minutes to see if the site's going to be working?
FFS they said it would be down for a min or two. . . .
Yap agree.. that should be a notice on top banner to announce plained maintenance.
a long minute long enough to stop me trading out on over 2 .5 goals
betfair bast ards !!all times i had to lose money cause u!
I wonder how many people betting inplay here actually knew it was going to happen.
Unexpected downtime is bad enough but not communicating a planned downtime is just unacceptable.
Unexpected downtime is bad enough but not communicating a planned downtime is just unacceptable.
livechat@betfair.com
Email them. I'm about to. Doesn't have to be long, just something like:
Why the fcuk do you think putting up a notice on one or two of your fora a few minutes before a planned downtime is an efficient method of disseminating information?
Email them. I'm about to. Doesn't have to be long, just something like:
Why the fcuk do you think putting up a notice on one or two of your fora a few minutes before a planned downtime is an efficient method of disseminating information?
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