Basically they're confirming publication of a fourth performance update against their Customer Commitment – a set of 14 promises defined with our input to ensure they give greater transparency and clarity on key aspects of their business and service. Long overdue and much appreciated imo
Basically they're confirming publication of a fourth performance update against their Customer Commitment – a set of 14 promises defined with our input to ensure they give greater transparency and clarity on key aspects of their business and servic