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15 Apr 17 20:14
Date Joined: 10 Mar 03
| Topic/replies: 3,714 | Blogger: PeteTheBloke's blog
Dear Betfair

I don't like your charges but I see why you have them. The PC is horrible, but you try to be transparent
and you warned when you were going to start levying it. The normal commission is horrible, but fair enough.
The Data charges are horrible, but reasonable, and you can see them very clearly by filtering your statement.

The txn charge is outrageous, though. Why is the payer not notified? Why is the statement not filterable for
this charge? Why does it not appear on the PC statement? Most of all, why am I charged for trying to keep
your markets going? What else is there to do on here?

Yours sincerely,

Pause Switch to Standard View Txn Charges for 1000 Bets in an hour
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Report PeteTheBloke March 14, 2018 9:19 PM GMT
I think I'll ask for a manual report every day till they get fed up and put a filter on the site for it.
Report PeteTheBloke April 15, 2018 5:04 PM BST
Still no sign of BF accounting visibly for this. Every time I want to know if I've been charged I have to go and beg for a statement.
The support staff don't understand so I usually have to ask twice after being sent the wrong thing.
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