Forums

Site Feedback

Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
surprised
05 Feb 16 17:47
Joined:
Date Joined: 09 Mar 04
| Topic/replies: 36 | Blogger: surprised's blog
Hi everobody.
Today morning, I have normally logged into my betting account. After some 30 minutes, or so, tried to access my bets, cliclikg on the button "My Account".
A small window appeared in the middle, something  "about security", with pre-typed my email address, asking me to fill in two more details in the form: my phone number and also my password. I (my fault ?) typed it and normally got into My account.
After that I have chatted with the customer support - they did not confirm, it was from Betfair ! Then I have contacted my persona manager - he called me back later on, but did  confirm  nothing ! He is still investigating ... strange ... Please, let me know, either Betfair technicians, or other customers, having similar experience today. Thank you.
Pause Switch to Standard View URGENT !!! A SECURITY QUESTION...
Show More
Loading...
Report longbridge February 6, 2016 8:31 PM GMT
Had the same a few months, checked with Helpdesk,was told it was kosher, had the same yesterday or the day before (I thinking entering data last time and confirming it this one).  It could be better presented to engender trust, I think.
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com