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Hi everobody.
Today morning, I have normally logged into my betting account. After some 30 minutes, or so, tried to access my bets, cliclikg on the button "My Account".
A small window appeared in the middle, something "about security", with pre-typed my email address, asking me to fill in two more details in the form: my phone number and also my password. I (my fault ?) typed it and normally got into My account.
After that I have chatted with the customer support - they did not confirm, it was from Betfair ! Then I have contacted my persona manager - he called me back later on, but did confirm nothing ! He is still investigating ... strange ... Please, let me know, either Betfair technicians, or other customers, having similar experience today. Thank you.
Today morning, I have normally logged into my betting account. After some 30 minutes, or so, tried to access my bets, cliclikg on the button "My Account".
A small window appeared in the middle, something "about security", with pre-typed my email address, asking me to fill in two more details in the form: my phone number and also my password. I (my fault ?) typed it and normally got into My account.
After that I have chatted with the customer support - they did not confirm, it was from Betfair ! Then I have contacted my persona manager - he called me back later on, but did confirm nothing ! He is still investigating ... strange ... Please, let me know, either Betfair technicians, or other customers, having similar experience today. Thank you.
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Had the same a few months, checked with Helpdesk,was told it was kosher, had the same yesterday or the day before (I thinking entering data last time and confirming it this one). It could be better presented to engender trust, I think.
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